Hannah Hawkins
517-605-8459
Sand Creek
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level any position in any environment. Ready to help team achieve company goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking any position. Offering excellent communication and good judgment. Hardworking and driven to work quickly and effectively on projects in all types of environments.
Overview
16
16
years of professional experience
Work History
Assistant Catering Director
The Produce Station
Ann Arbor, MI
09.2018 - Current
- Secured new clients and accounts by analyzing and catering products to specific needs.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Limited portion sizes and used garnishes to control food costs.
- Worked with chefs to plan menus according to client needs and budgets.
- Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
- Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
- Handled catering scheduling, ordered food and planned events.
- Hired and trained both permanent and temporary staff members.
- Motivated staff to perform at peak efficiency and quality.
Delivery Driver
Printing & Purchasing
Adrian, MI
06.2015 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Fostered positive working relationships with regular customers.
- Recorded each delivery using proper paperwork before leaving warehouse.
Salad Maker
Busch's
Clinton, MI
06.2016 - 11.2016
- Lifted and carried heavy materials.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Maintained high personal grooming standards and uniform presentation.
- Used manual or electric appliances to clean, peel, slice and trim foods.
- Adhered to procedures in preparing food items.
- Pushed, pulled and transported large loads and objects.
- Maintained composure and work quality while under stress.
- Worked flexible hours; night, weekend, and holiday shifts.
Manger
Marathon Gas Station & The Clinton Express
Clinton, MI
10.2015 - 11.2016
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Recorded inventory sales into organization's weekly income report.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Developed and maintained relationships with customers and suppliers through account development.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Factory Worker
Total Molding Services
Tecumseh, MI
07.2014 - 12.2015
- Maintained machinery to prevent overloads and avoid malfunctions.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Conducted quality inspections of finished products and made minor repairs to meet project expectations.
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
Crew Leader
Clean Plus
Blissfield, MI
11.2014 - 11.2015
- Trained employees in time management and proper ways to complete job duties.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Monitored team members to verify work quality and address concerns.
- Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
- Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Used cleaners and squeegees to clean windows, glass partitions and mirrors.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
Surveillance Agent
IT Technology
Adrian, MI
01.2013 - 05.2013
- Observed irregular activities indicative of illegal behavior.
- Reviewed live and archived video surveillance footage for investigative purposes.
- Maintained log of surveillance operations, noting discrepancies or suspicious activity.
Barista
Biggby Coffee
Chelsea, MI
09.2011 - 07.2012
- Recommended products based on solid understanding of individual customer needs and preferences.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Cleaned counters, machines, utensils and seating areas daily.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Complied with standards for merchandising, stocking and storing product.
- Controlled line and crowd with quick, efficient service.
Paper Route Carrier
The Daily Telegram
Adrian, MI
04.2011 - 06.2011
- Picked up newspapers from main facility and loaded into vehicle in preparation for deliveries.
- Reviewed routes and expected delivery time to determine proper order of deliveries and anticipated potential delays.
- Monitored weather and traffic conditions to adjust and update routes for maximum efficiency.
- Planned daily rounds and determined most efficient way to distribute newspapers.
Waitress/Bartender
Ten Pin Alley & Big Mike's Restaurant
Tecumseh, MI
11.2010 - 01.2011
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Greeted new customers, discussed specials and took drink orders.
- Stayed up-to-date on menu changes to help customers make food choices.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Checked identification for minimum age for sale of alcoholic beverages.
Independent Sales Representative
Cutco Cutlery
Adrian, MI
06.2010 - 09.2010
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Educated customers by providing hands-on demonstrations and explaining benefits and advantages of using cutco cutlery.
- Conducted daily follow-up calls to answer client's questions and manage sales process.
Education
High School Diploma -
Tecumseh High School
Tecumseh, MI06.2011
Skills
- Problem Solving
- Supply Ordering and Management
- Delegating Assignments and Tasks
- Front of House Management
- Documentation and Recordkeeping
- Managing Deliveries
- Relationship Building
- Scheduling Staff
- Catering Services
- Reliable and Responsible
- Team Leadership
- Work Planning and Prioritizing
References
Billy Res (734)663-7010 (Catering Director)
Kim Cramer (517)264-4562 (Manger)
Frank Langmesser (Executive Chef) (734) 663-7848
Timeline
Assistant Catering Director
The Produce Station
09.2018 - Current
Salad Maker
Busch's
06.2016 - 11.2016
Manger
Marathon Gas Station & The Clinton Express
10.2015 - 11.2016
Delivery Driver
Printing & Purchasing
06.2015 - Current
Crew Leader
Clean Plus
11.2014 - 11.2015
Factory Worker
Total Molding Services
07.2014 - 12.2015
Surveillance Agent
IT Technology
01.2013 - 05.2013
Barista
Biggby Coffee
09.2011 - 07.2012
Paper Route Carrier
The Daily Telegram
04.2011 - 06.2011
Waitress/Bartender
Ten Pin Alley & Big Mike's Restaurant
11.2010 - 01.2011
Independent Sales Representative
Cutco Cutlery
06.2010 - 09.2010
High School Diploma -
Tecumseh High School
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