Summary

Overview

Work History

Education

Skills

Timeline

Hannah Hays

Haslet,Texas

Summary

Detail-oriented and highly organized operations and administrative professional with experience spanning office management, human resources support, client relations, and business operations. Background includes managing purchasing, payroll processing, onboarding, scheduling interviews, and supporting executive-level coordination in fast-paced environments. Experienced in construction estimating support including takeoffs and bid platform assistance, as well as managing complex workflows and vendor relationships. Former business owner with extensive experience in client management, project coordination, and end-to-end service delivery. Strong ability to balance multiple priorities while improving efficiency, maintaining accuracy, and delivering a high level of customer and team support.

Overview

years of professional experience

Work History

Administrative /Executive Administrative Operations Assistant

Makers Company Inc.

07.2025 - Current

Executive Support & Coordination: Managed complex executive calendars, domestic/international travel, and meeting prioritization to optimize leadership productivity and time management.
Operational Excellence: Oversaw daily office operations and implemented new management software, streamlining workflows and reducing administrative overhead.
Purchasing & Vendor Relations: Led purchasing operations and vendor management, resolving invoice discrepancies and ensuring 100% accuracy in timely payments.
HR & Talent Support: Facilitated HR functions including end-to-end recruitment support (scheduling, onboarding, offer letters) and managed payroll records for attendance and PTO tracking.
Data-Driven Insights: Designed Excel dashboards and performance scorecards to track operational metrics and costs, providing actionable insights for business decisions.
Leadership & Training: Mentored junior staff and led special projects focused on process improvement, enhancing team productivity and interdepartmental communication.

Wedding Photographer

Hannah Hays Photography

01.2017 - 12.2025

Operations Management: Owned and operated a client-facing service business, overseeing full-cycle operations, financial organization, and long-term business development.
Project Lifecycle Leadership: Managed end-to-end project workflows, including planning, quality control, and the seamless execution of complex timelines in high-pressure environments.
Client Relationship Management: Directed all client engagement processes, including consultations, contract negotiations, pricing, and conflict resolution to ensure high satisfaction.
Brand & Marketing Strategy: Led brand management and business development efforts, utilizing marketing and referral-based strategies to drive consistent growth.
Administrative Oversight: Maintained rigorous organization of scheduling systems and financial records while balancing multiple concurrent projects and deadlines.
Strategic Execution: Developed expertise in cross-functional coordination and time management, delivering high-quality results tailored to specific client needs.

Administrative Assistant & Receptionist

Christian Cable Group

01.2023 - 07.2024

Office & Front Desk Management: Managed multi-line phone systems and front-desk operations, providing professional service to clients and visitors.
Executive & Team Coordination: Optimized complex calendars and travel arrangements for leadership, strategically prioritizing meetings and logistics.
Payroll & HR Administration: Processed payroll via ADP, tracked employee hours, and maintained confidential records in compliance with data privacy policies.
Estimating & Bid Support: Prepared detailed project takeoffs and cost estimates for multi-family projects; managed bid submissions through estimating platforms and websites.
Financial & Inventory Control: Streamlined invoice processing and vendor communications while proactively managing supply inventory to prevent workflow disruptions.
Process Improvement: Developed updated office procedures and internal filing systems, improving document retrieval and cross-departmental communication.
Event & Team Support: Coordinated logistics for company events and trained new administrative staff on office protocols and Microsoft Office tools.

Pre-k Teacher/Assistant Team Lead

Children's Courtyard

01.2011 - 01.2017

Instructional Leadership: Led a Pre-K classroom, developing lesson plans focused on social-emotional growth, cognitive development, and school readiness.
Team Leadership: Served as Team Lead, mentoring assistant teachers and ensuring high standards for classroom procedures, instruction, and student care.
Management Training: Collaborated with administrative leadership during management-track training, gaining hands-on experience in staff coordination and center operations.
Operations & Compliance: Managed daily classroom operations in a high-energy environment, maintaining full compliance with safety, health, and licensing regulations.
Staff Development: Assisted in training new hires on classroom policies, child safety protocols, and early childhood best practices.
Parent & Stakeholder Relations: Built strong home-school partnerships through regular communication regarding student progress, milestones, and behavioral needs.
Individualized Support: Observed and assessed student development, adapting hands-on instruction and conflict resolution strategies to meet individual learning needs.

Education

High School Diploma -

Lewisville High School

12-2011