Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Heard

Maryville/ Johnson City,TN

Summary

I enjoy working with people and getting to know those I serve. Whether it is co-workers, superiors, or customers, I thrive on meaningful interactions and relationships. I am always willing to learn so I can perfect my customer service and can take critiques to insure I perform to the best of my abilities.

Overview

2
2
years of professional experience

Work History

Adventure Club Worker

Foothills Elementary School
05.2024 - Current
  • Assisted in organizing and executing special events for children enhancing the overall experience of childcare services provided.
  • Collaborated with childcare staff to ensure a safe and nurturing environment for all children.
  • Maintained accurate attendance and participation records, ensuring compliance with state regulations for childcare programs.
  • Collaborated with fellow caretakers to develop consistent policies and procedures across all aspects of childcare delivery.
  • Developed strong bonds with each child, creating a sense of security within the childcare environment.

Drink Maker

Southern Twist Nutrition
06.2022 - 08.2023
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Greeted frequent visitors by name and explained new promotions.
  • Handled cash transactions accurately while following company policies.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Education

Criminal Justice

East Tennessee State University
Johnson City, TN
05-2027

High School Diploma -

Maryville High School
Maryville, TN
01-2023

Skills

  • Customer Service
  • Interpersonal relationships and communication
  • Health Codes Compliance
  • Childcare knowledge
  • Childcare Techniques
  • Licensed Childcare Provider

Timeline

Adventure Club Worker

Foothills Elementary School
05.2024 - Current

Drink Maker

Southern Twist Nutrition
06.2022 - 08.2023

High School Diploma -

Maryville High School

Criminal Justice

East Tennessee State University

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Hannah Heard