Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Claims Representative
Conduent
Charlotte, NC
12.2022 - Current
Reviewed and verified claim information to ensure accuracy of data and compliance with established policies.
Ensured timely submission of required documentation from claimants prior to approval of payment.
Customer Service Representative
TTEC
Charlotte, NC
02.2021 - 12.2022
Provided exceptional customer service to ensure customer satisfaction.
Resolved customer complaints promptly and efficiently.
Customer Service Associate
Belk Department Store
+Rock Hill, SC
05.2020 - 02.2021
Provided information about products and services available to customers.
Assisted customers with returns, exchanges, refunds, and other transactions as needed.