Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Helms

Zephyrhills

Summary

Developed strong organizational and coordination skills within fast-paced office environment, transitioning into new field. Demonstrated ability to manage schedules, handle correspondence, and support team projects effectively. Looking to leverage these transferrable skills to add value and drive results in different industry.

Overview

2
2
years of professional experience

Work History

Trainer

Culver's Restaurant
01.2025 - Current
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Increased employee competency with creation of targeted skill development paths.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
  • Set positive example for team members by providing high-quality, efficient service.
  • Improved customer satisfaction rates through consistent monitoring and coaching of crew members.

Crew Member

Culver's Restaurant
09.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Increased customer satisfaction with prompt and accurate order taking.
  • Participated in ongoing training programs to continuously update knowledge of company policies and procedures.

Support Staff Member

Yudith Trucking, Inc.
05.2023 - 08.2023
  • Provided administrative support for various departments, contributing to the smooth operation of the organization.
  • Supported successful audit processes by maintaining precise and up-to-date financial records.
  • Boosted data accuracy in customer records by meticulously updating information.
  • Resolved customer inquiries with patience and empathy, fostering positive relationships with clients.
  • Streamlined office processes for improved workflow and increased productivity.

Education

High School Diploma -

Zephyrhills High School
Zephyrhills
06-2025

Skills

  • New employee onboarding
  • Strategic organization
  • Innovative problem solving
  • Effective verbal communication
  • Interpersonal skill development
  • Experienced with Microsoft Office applications
  • Documentation support
  • Administrative assistance

Timeline

Trainer

Culver's Restaurant
01.2025 - Current

Crew Member

Culver's Restaurant
09.2024 - Current

Support Staff Member

Yudith Trucking, Inc.
05.2023 - 08.2023

High School Diploma -

Zephyrhills High School

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Hannah Helms