Hannah Herron
Gulfport,MS
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
4
4
years of professional experience
Work History
Pet Sitter
Mr. Kevin Smith
- Gave animals proper attention to promote secure environment in owner's absence.
- Communicated professionally with pet owners via phone, email, and text.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
- Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
- Supported positive behavior reinforcement training methods during walks or playtime sessions for better pet obedience outcomes.
Shift Manager
Boot Outlet
09.2020 - 05.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Promoted positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering cohesive workplace culture.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
Babysitter
Mr. And Mrs. Josh Robertson
08.2023 - 05.2024
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained clean and organized environment to ensure well-being of children under care.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Communicated with parents regarding children's progress and development, raising any issues.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within home environment for children in my care.
Volunteer
Little Sisters Of The Poor Sacred Heart Home And Hospital
08.2023 - 05.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
Education
Biology
University of South Alabama
Mobile, ALAssociate of Arts - Biology
Mississippi Gulf Coast Community College
Gulfport, MS05.2023
High School Diploma -
Hancock High School
Kiln, MS05.2021
Skills
- Honest and Trustworthy
- Positive Attitude
- Punctual and Reliable
- Client Communication
- Valid Driver's License
- Clean Background Check
- Basic training
- Teamwork and Collaboration
Timeline
Babysitter
Mr. And Mrs. Josh Robertson
08.2023 - 05.2024
Volunteer
Little Sisters Of The Poor Sacred Heart Home And Hospital
08.2023 - 05.2024
Shift Manager
Boot Outlet
09.2020 - 05.2022
Pet Sitter
Mr. Kevin Smith
Biology
University of South Alabama
Associate of Arts - Biology
Mississippi Gulf Coast Community College
High School Diploma -
Hancock High School
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