Hannah Herzig

• Answered incoming phone calls at the front desk.
• Assisting residents and community members with paperwork, and rent payments
• Assisted residents and community members with paperwork and rent payments to ensure timely processing
• Organized and digitized invoices for easy retrieval.
• Consulting with residents about maintenance repairs
• Created work orders for maintenance repairs to address resident needs promptly
• Facilitating the relationship between maintenance team and residents
• Facilitated communication among vendors, residents, and maintenance staff to streamline service delivery

Admin. Assistant, PCRI; Portland, Oregon-08/2024-07/2025.

• Responded to incoming phone calls to assist callers with inquiries.
• Consulted with residents and patrons about available services, ensuring clarity and assistance with their needs
• Assisting residents and patrons with paperwork, rent payments,
• Digital filing of invoices
• Consulting with residents about maintenance repairs
• Creating work orders for maintenance repairs
• Facilitating relationship between maintenance team and residents
• Facilitating the relationship between vendors, residents and maintenance team
• Documented processes and timelines for maintenance jobs in work orders, facilitating communication between residents and maintenance team

Portland Art Museum; Portland, Oregon—05/2024-08/2024

• Oversaw visitor activity in various galleries to ensure a pleasant experience.
• Provided answers to patrons' inquiries to enhance their museum experience.
• Guiding patrons through museum

Schoolhouse Electric; Portland, Oregon-01/2024-04/2024

• Quality Control of glass shades and other items
• Reading and checking order fulfillments for accuracy
• Packing goods safely and securely in order to preserve quality as items travel to our customers.
• Review completed boxes to ensure all items are packed securely and labeled correctly

• Assisted customers with inquiries and concerns
• Delivered food and alcohol to customers on time, ensuring satisfaction
• Ensured compliance with alcohol delivery procedures, promoting safety and legality
• Practiced defensive driving skills to enhance road safety during deliveries

• Managed and merchandised clothing inventory and accessories to enhance product visibility and sales
• Led team in executing weekly departmental duties to maintain operational efficiency
• Guided customers through purchasing process for clothing and outdoor recreation equipment to ensure informed decisions
• Managed cash transactions accurately

• Consulted with individual customers and business owners on printing projects and logistics to fulfill their needs
• Project management, sets up complex orders and performs multiple tasks at the same time
• Facilitates communication between sales team, operations, and vendors Executed invoicing and cash management procedures accurately. Packing and shipping customer items in accordance with safety/shipping regulations
• Assisted in training new store team members and led team on assigned shifts

• Sorted and staged packages and pallets in warehouse to facilitate timely delivery of products to customers
• Sorted packages efficiently for timely distribution to customers.
• Operated scanning equipment to track inventory movements accurately.
• Maintained clean and organized workstations to ensure safety compliance.

• Assisted customer in purchasing equipment, clothing, and shoes for outdoor recreation
• Packed and shipped store products weekly to ensure accurate inventory management and timely delivery
• Acted as intermediary between customers and vendors in order to process product returns and repairs
• Managed cash flow for daily transactions