Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Heys

Portland

Summary

Dynamic service partner with a proven track record at Red Robin, excelling in customer service excellence and partnership development. Skilled in cash handling and maintaining a clean environment, I consistently improved table turnover and enhanced guest experiences through proactive communication and teamwork. Committed to delivering high-quality service in fast-paced settings.

Reliable Cafe Worker serving customer needs in fast environments. Pleasantly offers customers assistance to drive service and satisfaction. Considered hardworking, punctual and approachable.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Service Partner

Red Robin
04.2025 - 08.2025
  • Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
  • Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Removed debris and trash from dining area to keep rooms clean and fresh for guests.
  • Supported servers by responding to guest needs and retrieving items.
  • Prepared tables for new guests by resetting condiments, adding silverware and wiping down all surfaces.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.

Dishwasher

Warriors Quick Stop
09.2024 - 10.2024
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff.

Temp Worker

Dutch Girl Cleaning
06.2024 - 07.2024
  • Helped maintain accurate production record by documenting run totals and materials used.
  • Checked raw materials and completed work for defects affecting product quality.
  • Prepared boxes for shipments based on standard sizes.
  • Referred to work orders to determine amount and type of materials needed for each order.

Customer Service Representative

Walgreens
10.2023 - 03.2024
  • Responded to customer requests for products, services, and company information.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Educated customers about billing, payment processing and support policies and procedures.

Cashier

Ice Cream Truck
05.2014 - 09.2018
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers entering store and responded promptly to customer needs.

Education

High School Diploma -

Beaverton High School
Beaverton, OR

Skills

  • Partnership development
  • Customer service excellence
  • Cash handling expertise
  • Turning tables
  • Kitchen station support
  • Dish sanitizing
  • Cleaning and sanitizing

Certification

  • Certified Line Cook, Red Robin - Six Months (before SP)

Timeline

Service Partner

Red Robin
04.2025 - 08.2025

Dishwasher

Warriors Quick Stop
09.2024 - 10.2024

Temp Worker

Dutch Girl Cleaning
06.2024 - 07.2024

Customer Service Representative

Walgreens
10.2023 - 03.2024

Cashier

Ice Cream Truck
05.2014 - 09.2018

High School Diploma -

Beaverton High School

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