Google Drive
Hannah Hicks
Clerk At Walmart
Houston,TX
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
Work History
Cashier
Walmart
Houston, TX
05.2022 - Current
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Worked flexible schedule and extra shifts to meet business needs.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Checked personal identifications during alcohol and tobacco sales.
- Resolved customer complaints and maintained clean and tidy checkout area.
Warehouse Associate
Amazon
Detroit, MI
07.2018 - 12.2021
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Entered quantity received against purchase order in computer system.
- Operated forklifts to transfer inventory to and from target destinations.
- Worked safely around moving machinery.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
Crew Member
Little Caesars
Lincoln Park, MI
05.2016 - 07.2018
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Conducted various administrative duties and errands.
- Worked front counter, drive-thru and other areas.
- Became familiar with products to answer questions and make suggestions.
- Trained new team members on procedures, customer service and sales techniques.
- Operated cash register to ring up final bill and process various forms of payment.
- Supported great dining and meal experiences for guests.
Education
Associate of Arts - General Studies
Wayne County Community College District
Detroit, MI 08.2016 - 05.2021
High School Diploma -
Lincoln Park High School
Lincoln Park, MI 08.2016 - 06.2020
Skills
Drawer management
Customer assistance
Written and verbal communication
Coaching and mentoring
Basic math skills
Data formatting
Proficient in MS Office
Legal jargon knowledge
Exceptional writer
Document filing
Legal Research
Travel planning
Customer and client relations
Documentation and reporting
Time management
Telephone skills
Software
Python
Spreadsheets
HTMl
PowerPoint
Interests
Art
Reading
Traveling
Foreign languages
Timeline
Cashier
Walmart
05.2022 - Current
Warehouse Associate
Amazon
07.2018 - 12.2021
Associate of Arts - General Studies
Wayne County Community College District
08.2016 - 05.2021
High School Diploma -
Lincoln Park High School
08.2016 - 06.2020
Crew Member
Little Caesars
05.2016 - 07.2018