Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
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Hannah Hicks

Clerk At Walmart
Houston,TX

Summary

Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.

Overview

6
6
years of professional experience
9
9
years of post-secondary education

Work History

Cashier

Walmart
Houston, TX
05.2022 - Current
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Addressed customer needs and made product recommendations to increase sales.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Checked personal identifications during alcohol and tobacco sales.
  • Resolved customer complaints and maintained clean and tidy checkout area.

Warehouse Associate

Amazon
Detroit, MI
07.2018 - 12.2021
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Entered quantity received against purchase order in computer system.
  • Operated forklifts to transfer inventory to and from target destinations.
  • Worked safely around moving machinery.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.

Crew Member

Little Caesars
Lincoln Park, MI
05.2016 - 07.2018
  • Assisted other team members to achieve goals.
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Conducted various administrative duties and errands.
  • Worked front counter, drive-thru and other areas.
  • Became familiar with products to answer questions and make suggestions.
  • Trained new team members on procedures, customer service and sales techniques.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Supported great dining and meal experiences for guests.

Education

Associate of Arts - General Studies

Wayne County Community College District
Detroit, MI
08.2016 - 05.2021

High School Diploma -

Lincoln Park High School
Lincoln Park, MI
08.2016 - 06.2020

Skills

Drawer management

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Software

Google Drive

Python

Spreadsheets

HTMl

Email

PowerPoint

Interests

Art

Reading

Traveling

Foreign languages

Timeline

Cashier

Walmart
05.2022 - Current

Warehouse Associate

Amazon
07.2018 - 12.2021

Associate of Arts - General Studies

Wayne County Community College District
08.2016 - 05.2021

High School Diploma -

Lincoln Park High School
08.2016 - 06.2020

Crew Member

Little Caesars
05.2016 - 07.2018

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Hannah HicksClerk At Walmart