Hannah Hicks
Wilmington,NC
Summary
Ambitious and dedicated college student nearing completion of a Bachelor's degree in Exercise Science, with aspirations to pursue a Master's of Science in Anesthesia. Demonstrated success in academic and athletic endeavors, displaying a strong commitment to collaboration and achievement. Proven ability to build relationships and solve problems effectively, paired by exceptional interpersonal and communication skills that foster successful teamwork and engagement. Eager to leverage these strengths in a professional setting, contributing positively to team dynamics and organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer-Service Associate (Server, Trainer Roles)
Carolina Ale House
2025.05 - Current
- Delivered exceptional services to enhance customer satisfaction and loyalty.
- Facilitated collaboration and support among staff and management, enhancing team dynamics.
- An LM Signature NC Restaurant
Customer-Service Associate (Server)
BJ’s Restaurant & Brewhouse
2024.01 - 2025.01
- Delivered exceptional service to diverse clientele in fast-paced, high-volume environments.
- Executed service operations functions with precision and efficiency.
- Micro-Brewery / Restaurants chain
Customer-Service Associate (Counter Worker)
Kilwins
2023.01 - 2023.01
- Fostered a welcoming atmosphere by embodying an energetic, enjoyable, and attentive demeanor, ensuring positive interactions with guests and team members.
- Dependable/Diligent: accurate POS systems usage & order-placings. Helps oversee FOH.
- High-Rated Chocolate-Fudge & Ice-Cream chain
Customer-Service Associate (Ice Cream Server)
JT’s Creamery Store
2022.01 - 2023.01
- Shift lead
- Utilized interpersonal abilities to troubleshoot and address various issues efficiently.
- High-Quality Hand-Crafted Ice-Creams
Education
High School Diploma - Exercise Science
University of North Carolina Wilmington
Wilmington, NC2027-05
Skills
- Team Collaborator & Leader
- Multi-Task Adaptability
- Fast-Learner
- Goal Driven
- Personable
- Engaging
- Reliable
- Problem resolution
- Customer service
Certification
- CPR Certified, Training - 2026
- First Aid Certified, Training - 2026
Interests
Physical Fitness & Wellbeing, Soccer, Health, Volunteering
Timeline
Customer-Service Associate (Server, Trainer Roles)
Carolina Ale House
2025.05 - Current
Customer-Service Associate (Server)
BJ’s Restaurant & Brewhouse
2024.01 - 2025.01
Customer-Service Associate (Counter Worker)
Kilwins
2023.01 - 2023.01
Customer-Service Associate (Ice Cream Server)
JT’s Creamery Store
2022.01 - 2023.01
High School Diploma - Exercise Science
University of North Carolina Wilmington
Honors
- Dean's List 5 Semesters
- Magna Cum Laude (HS graduate)
- NC Academic Award Scholarship Recipient