Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Hannah Hill

Fort Worth,TX

Summary

Results-driven leader with 12+ years of experience in launching and implementing products, optimizing go-to-market strategies, and driving cross-functional collaboration. Proven expertise in identifying market needs, structuring new product offerings, and partnering with internal teams and external clients to expand business opportunities. Recognized as a Subject Matter Expert (SME) for key functional areas including Reinsurance, Profit Participation, Accounting, Development (IT), Operations, Auditing, and Product Development. Adept at streamlining product workflows, managing client relationships, and ensuring regulatory compliance within the industry. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.

Overview

12
12
years of professional experience

Work History

Director Program Management Office

Transformco
08.2022 - 03.2025
  • Established Program Management Office (PMO) from its inception, transforming it into highly efficient and fully operational team equipped with comprehensive guidelines, streamlined processes, and standardized templates.
  • Spearheaded comprehensive oversight of diverse and expansive program portfolio including Home Warranty, In Home Repair, Marketing, Operations, Strategic Partnerships, Supply Chain, and more.
  • Delivered regular progress reports to key stakeholders, facilitating informed decision-making and ensuring transparency in project performance.
  • Produced high-quality reports, presentations and other materials for executive staff and board of directors.
  • Led the successful implementation of Monday.com, a work management software, optimizing project tracking, enhancing collaboration, and improving overall efficiency. Reduced project tracking inefficiencies by 50%.
  • Pioneered implementation of organizational OKR (Objectives and Key Results) management strategy, aligning 10+ teams and improving goal tracking visibility by 75%.
  • Established and maintained strong relationships with strategic partners and vendors, facilitating collaboration and creating foundation for successful partnerships.
  • Interacted with strategic partners and vendors to identify business needs and oversaw execution of identified business requirements.
  • Owned and prioritized product backlog, collaborating with cross-functional teams to align product development with organizational goals.

Director of Project Management

The Amynta Group
03.2020 - 08.2022
  • Established a Project Management Office (PMO) from inception, transforming it into a fully operational team with standardized templates and streamlined processes. Reduced project turnaround time and improved cross-functional collaboration, leading to a 35% increase in project efficiency.
  • Tracked project and team member performance closely to quickly intervene in delays and provide support.
  • Drove team success through shared vision and recognition of quality performance.
  • Implemented departmental goals, plans, and compliance standards, ensuring 100% regulatory adherence across administrative, legal, and ethical requirements.
  • Managed portfolio of strategic projects and product implementations for Automotive, Consumer Products, Furniture, and Home Warranty.
  • Built, strengthened, and managed strategic relationships with vendors, clients, and leading industry partners to promote positive working relationships.
  • Collaborated with legal and compliance teams to review and maintain licensing and state regulations, ensuring zero compliance violations and reducing risk exposure.
  • Worked collaboratively with developers, senior-level stakeholders and partners to provide solutions to issues.
  • Optimized business strategies by implementing products to diversify offerings.
  • Drove internal and external stakeholders to consensus while balancing product/technology needs.

Senior Project Manager

The Amynta Group
05.2018 - 03.2020
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
  • Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
  • Managed executive level projects providing senior management with executive summaries, timelines, roadblocks, and successes.
  • Worked with strategic partners to implement projects, programs and products from inception to execution.
  • Designed and coordinated processes applicable to numerous projects for design efficiency and continuity.
  • Led and assisted technical projects by working and coordinating with vendors and developers for integrations.

Project Manager

The Amynta Group
05.2016 - 05.2018
  • Developed detailed work plans, allocated resources, and established timelines, leading to an improvement in project delivery speed and ensuring projects stayed within budget.
  • Managed end-to-end program and product implementations, successfully launching new products/services.
  • Coordinated with internal teams, clients, and vendors, achieving 85% on-time project completion rate and reducing bottlenecks in execution.
  • Identified, reviewed, and enforced policies and procedures, ensuring 100% compliance with company standards and regulatory requirements, reducing risk exposure.

Business Analyst

AmTrust Financial
09.2013 - 05.2016
  • Managed and processed hundreds of IT requests, ensuring timely resolution and reducing backlog of requests.
  • Gathered and documented business and IT requirements, developing 50+ scope documents that streamlined development cycles and improved project alignment.
  • Facilitated cross-functional meetings with IT and stakeholders, improving requirement clarity and reducing rework by 30%.
  • Led cross-functional teams in assessing enterprise-wide impacts of technology changes, identifying key process improvements that enhanced efficiency and reduced operational risks.
  • Collaborated with software developers to design and implement custom trackers, increasing internal and client goal tracking accuracy.

Education

University of North Texas
Denton, TX
06.2012

Boswell High School
Fort Worth, TX
01-2008

Skills

  • Product Strategy & Implementation
  • Go-to-Market Strategy
  • Regulatory Compliance & Risk Management
  • Market Research & Competitor Analysis
  • Client & Stakeholder Engagement
  • Operational Efficiency & Process Optimization
  • Advanced Decision Making and Problem Solving
  • Cross-Functional Team Leadership
  • Work Management & CRM Tools (eg, Salesforce, Mondaycom, JIRA)

Timeline

Director Program Management Office

Transformco
08.2022 - 03.2025

Director of Project Management

The Amynta Group
03.2020 - 08.2022

Senior Project Manager

The Amynta Group
05.2018 - 03.2020

Project Manager

The Amynta Group
05.2016 - 05.2018

Business Analyst

AmTrust Financial
09.2013 - 05.2016

University of North Texas

Boswell High School

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