Hannah Hill
Whitney,TX
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
5
5
years of professional experience
Work History
Receptionist
St. Peter's Metal Works
07.2022 - 04.2023
- Managed front desk operations, ensuring efficient handling of incoming calls and visitor inquiries.
- Implemented office supply inventory system, reducing shortages and improving procurement processes.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Deputy Clerk of the Court
Hill County District Clerk
05.2020 - 07.2022
- Responded to public inquiries regarding court procedures and documentation requirements.
- Streamlined record-keeping systems by digitizing physical files into an organized online database accessible by authorized personnel only.
- Contributed to a productive work environment through effective teamwork and collaboration amongst colleagues from different departments.
- Enhanced court efficiency by streamlining administrative processes and implementing organizational improvements.
- Assisted in managing case files and maintaining organized court records.
- Processed legal documents for accuracy and compliance with court regulations.
Wait Staff Member
Don Nico's
12.2019 - 05.2020
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Assisted in training new staff on restaurant protocols and service standards.
- Adapted quickly to changing priorities during busy service periods, ensuring efficient operations.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
Cashier
Brookshires
06.2018 - 08.2018
- Uphold cleanliness and organization of the checkout area to enhance customer experience.
- Provide excellent customer service by addressing inquiries and resolving issues promptly.
- Assist in stocking shelves and organizing merchandise for optimal presentation.
- Adhere to company policies regarding cash handling and security procedures.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - Nursing
Tarleton State University
Stephenville, TXHigh School Diploma -
Whitney High School
Whitney, TX05-2018
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Scheduling
- Scheduling appointments
- Greeting and seating clients
- Data inputting
- Office administration
- File management
- Administrative support
- Mail handling
- Multi-line telephone operation
- Document management
- Clerical support
- Professional demeanor
- Calendar management
- Multi-line telephone systems
Timeline
Receptionist
St. Peter's Metal Works
07.2022 - 04.2023
Deputy Clerk of the Court
Hill County District Clerk
05.2020 - 07.2022
Wait Staff Member
Don Nico's
12.2019 - 05.2020
Cashier
Brookshires
06.2018 - 08.2018
No Degree - Nursing
Tarleton State University
High School Diploma -
Whitney High School