HANNAH H. MEARNS

• Delivered over 100 claims in a timely manner.
• Posted payments and collections on a regular basis.
• Filed and updated patient information and medical records.
• Analyzed complex Explanation of Benefits forms to verify the correct billing of insurance carriers.
• Reviewed patient diagnosis codes to verify accuracy and completeness.
• Adhered to established standards to safeguard patients' health information.
• Reviewed patient records, identified medical codes, and created invoices for billing purposes.
• Collected payments and applied to patient accounts.
• Prepared billing statements for patients and verified correct diagnostic coding.
• Verified insurance of patients to determine eligibility.
• Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
• Created improved filing system to maintain secure client data.
• Liaised between patients, insurance companies, and billing office.
• Communicated with insurance providers to resolve denied claims and resubmitted.

Insurance companies I have worked with:

• BlueCross BlueShield
• Medicare
• Medicaid
• Aetna
• Humana
• Unitedhealth Care
• ChampVA

• Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
• Reviewed patient diagnosis codes to verify accuracy and completeness.
• Adhered to established standards to safeguard patients' health information.
• Posted payments and collections on regular basis.
• Reviewed patient records, identified medical codes, and created invoices for billing purposes.
• Delivered timely and accurate charge submissions.

• Billing and coding for workers' compensation
• Completed over 50 claims in 3 hours
• Printing and Mailing backups for HCFAS
• Adhered to established standards to safeguard patients' health information.
• Reviewed patient diagnosis codes to verify accuracy and completeness.
• Reviewed patient records, identified medical codes, and created invoices for billing purposes.

• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Stayed current on company offerings and industry trends.

• Listened to the client's needs to ensure I picked the vehicle he/she needed
• Kept up to date on new cars to explain the vehicle to a client
• Made files for new clients
• Kept track of appointments for service dates and called clients to ensure their cars were up to date on service
• Kept clients up to date with recall notices for their vehicles

• Took inbound calls and made outbound calls
• Collected on various accounts (credit cards, consumer loans, and mortgage loans)
• Assisted members during hardship to find a plan to help during their time of need

• Specialized in working with business accounts and finding hardship programs for customers in need all while never forgetting empathy for the customer
• Collected on accounts that were between $36k-$100k past due
• Had to achieve a 60% success rate on accounts
• Worked in a metric-driven environment