Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Hodges

Knob Lick ,KY

Summary

Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.

Overview

3
3
years of professional experience

Work History

CNA

NHC Nursing Home
07.2023 - 11.2023
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.

Pharmacy Customer Service Representative

Walgreens
09.2022 - 06.2023
  • Enhanced customer satisfaction by providing top-notch pharmaceutical advice and addressing concerns promptly.
  • Streamlined pharmacy operations for increased efficiency through meticulous organization of medication inventories.
  • Reduced wait times with accurate and efficient prescription processing, ensuring a seamless customer experience.
  • Improved patient adherence to medication regimens by offering personalized counseling on proper usage and potential side effects.

Bookkeeping Assistant

Eaton Refrigeration Heating & Cooling
11.2020 - 09.2022
  • Streamlined bookkeeping processes by implementing efficient accounting software and procedures.
  • Improved financial reporting accuracy with meticulous data entry and reconciliation tasks.
  • Assisted in timely invoicing for clients, ensuring prompt payments and positive cash flow.
  • Supported the development of accurate budgets by providing detailed expense tracking and analysis.

Education

High School Diploma -

Glasgow High School
Glasgow, KY
05.2016

Skills

  • Complex Problem-Solving
  • Compassionate Communication
  • Maintaining Confidentiality
  • Organizational Skills
  • Attention to Detail
  • Patient Care
  • Conflict Resolution
  • Teamwork and Collaboration
  • Adaptability and Flexibility
  • Time Management
  • Infection Control
  • Professionalism

Timeline

CNA

NHC Nursing Home
07.2023 - 11.2023

Pharmacy Customer Service Representative

Walgreens
09.2022 - 06.2023

Bookkeeping Assistant

Eaton Refrigeration Heating & Cooling
11.2020 - 09.2022

High School Diploma -

Glasgow High School
Hannah Hodges