Hannah Holden
Wilmington,DE
Summary
Hardworking and passionate Veteran job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Fulfillment Associate I
Amazon Fulfillment
04.2022 - 04.2023
- Streamlined order processing by implementing efficient picking and packing techniques.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Reduced product damage rates through proper handling, storage, and packaging procedures.
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
Executive Account Manager
Wheaten Financial
08.2021 - 03.2022
- Achieved high client satisfaction by delivering exceptional account management services.
- Developed strong relationships with key clients, resulting in increased revenue and long-term loyalty.
- Collaborated effectively with cross-functional teams to address client needs and drive business growth.
- Identified new business opportunities through market research and analysis, leading to successful expansion of the client portfolio.
- Implemented strategic plans for account retention, contributing significantly to company stability and growth.
- Enhanced communication channels between clients and internal departments, streamlining processes and improving overall efficiency.
- Provided comprehensive support for C-level executives in managing their accounts, ensuring seamless service delivery.
- Conducted regular account reviews, identifying areas for improvement and implementing necessary changes for optimal performance.
Commercial Loan Officer
CAG Truck Capital
01.2019 - 06.2021
- Boosted loan portfolio growth by developing and maintaining strong relationships with new and existing clients.
- Increased client satisfaction by promptly addressing inquiries and providing personalized financial solutions.
- Collaborated with credit analysts to evaluate loan applications, ensuring accurate risk assessment.
- Streamlined the loan approval process, significantly reducing turnaround time for clients.
- Negotiated favorable loan terms for clients by effectively communicating their financial needs and objectives.
- Generated a high volume of quality referrals through strategic networking within the business community.
- Enhanced team productivity by sharing industry knowledge and best practices during staff training sessions.
- Conducted comprehensive market research, identifying untapped opportunities for expanding the bank''s commercial lending portfolio.
- Managed a diverse portfolio of commercial loans, consistently achieving annual performance targets.
Wine Sales Representative
Total Wine & More
08.2018 - 01.2019
- Increased wine sales by conducting in-store tastings and engaging customers with product knowledge.
- Contributed to increased store revenue by upselling premium wines and recommending food pairings.
- Enhanced customer appreciation of various wine selections through informative presentations and tastings.
- Assisted in maintaining an organized and visually appealing store layout, attracting more customers.
- Provided exceptional customer service by promptly addressing concerns and offering personalized recommendations.
Over the Road Commercial Truck Driver
Cr England - Global Transportation
04.2017 - 10.2017
- Increased on-time deliveries by implementing efficient route planning and time management strategies.
- Maintained a perfect safety record with thorough pre-trip inspections and adherence to traffic laws.
- Enhanced customer satisfaction levels through professional communication and timely delivery of goods.
- Collaborated with dispatchers to optimize routes, addressing any issues or delays promptly for maximum efficiency.
- Completed accurate logs and paperwork, maintaining DOT compliance at all times for seamless operation.
Peer Mentor & Jag X Orientation Leader
Texas A&M San Antonio University
07.2016 - 03.2017
- Developed strong relationships with mentees, fostering a positive learning environment.
- Provided guidance to peers on academic and personal matters, promoting overall wellbeing.
- Collaborated with faculty and staff to identify areas where peer mentors could provide additional support.
- Led group sessions for mentees focused on various topics such as time management, study skills, and stress reduction techniques.
- Served as a role model for fellow students, demonstrating effective communication and problem-solving skills.
- Supported student success by reviewing assignments, offering feedback, and assisting in goal setting.
- Increased retention rates by identifying at-risk students early on and providing necessary resources for success.
Education
Bachelor of Science - Interdisciplinary Studies
Wilmington University
New Castle, DE12.2023
Associate of Arts - Liberal Arts And General Studies
San Antonio College
San Antonio, TX08.2018
Associate of Arts - History
San Antonio College
San Antonio, TX12.2013
Skills
- Schedule Coordination
- Closing Documents Understanding
- Pulling Credit Reports
- Fees Knowledge
- Completing Applications
- Finance & Baking Industry Knowledge
- Business Development
- Cross-functional Collaboration
- Active Listening
- Customer Engagement
- Data-driven Insights
- Time Management
- Decision Making
- Relationship Building
Timeline
Fulfillment Associate I
Amazon Fulfillment
04.2022 - 04.2023
Executive Account Manager
Wheaten Financial
08.2021 - 03.2022
Commercial Loan Officer
CAG Truck Capital
01.2019 - 06.2021
Wine Sales Representative
Total Wine & More
08.2018 - 01.2019
Over the Road Commercial Truck Driver
Cr England - Global Transportation
04.2017 - 10.2017
Peer Mentor & Jag X Orientation Leader
Texas A&M San Antonio University
07.2016 - 03.2017
Bachelor of Science - Interdisciplinary Studies
Wilmington University
Associate of Arts - Liberal Arts And General Studies
San Antonio College
Associate of Arts - History
San Antonio College
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