Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Hornsby

Oak Hill

Summary

Dynamic sales associate with a proven track record at Aloha Island Mart, excelling in customer service and upselling strategies. Skilled in effective communication and cash management, I consistently enhanced customer experiences while ensuring compliance with operational procedures. My commitment to excellence and positive demeanor fostered a welcoming environment for all patrons.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Student Phlebotomist

Beckley Appalachian Regional Hospital
Beckley
06.2025 - 06.2025
  • Completed the required 80 hours of practical phlebotomy clinical training.
  • Successfully completed over 150 supervised venipunctures on adult patients. As well as syringe transfers.
  • Conducted venipuncture procedures using various blood collection methods, including butterfly needles, and evacuated tube systems. Ensuring the correct order of draw, and proper inversions.
  • Collected and labeled specimens, ensuring accuracy and adherence to protocols.
  • Maintained strict compliance with HIPAA regulations and laboratory policy.
  • Ensured compliance with infection control protocols and procedures.
  • Effectively communicated with patients, demonstrated excellent patient care and communication by ensuring they were aware, and comfortable during the blood draw procedure.

Student Phlebotomist

Access Health
Fayetteville
06.2025 - 06.2025
  • Completed the required 80 hours of practical phlebotomy clinical training.
  • Successfully completed over 150 supervised venipunctures on adult patients. As well as urine cultures, urine dips, and iFOBT.
  • Conducted venipuncture procedures using various blood collection methods, including butterfly needles, and evacuated tube systems. Ensuring the correct order of draw, and proper inversions.
  • Collected and labeled specimens, ensuring accuracy and adherence to protocols.
  • Maintained strict compliance with HIPAA regulations and laboratory policy.
  • Ensured compliance with infection control protocols and procedures.
  • Effectively communicated with patients, demonstrated excellent patient care and communication by ensuring they were aware, and comfortable during the blood draw procedure.

Sales Associate

Aloha Island Mart
Mililani
02.2021 - 08.2023
  • Provided outstanding customer service to patrons at a high-volume gas station, and identified opportunities to upsell car wash services and products. Manage and balance the cash register efficiently, and ensure compliance with the opening procedure.
  • I greeted and assisted customers with sales transactions, ensured accurate cash handling and charges, and aided customers with disabilities in operating gas pumps.
  • Managed daily stocking of store products, beverages, and food items, adhered to safe storage and handling procedures, as well as maintaining cleanliness of the store.

Retail Merchandiser/Assistant Team Lead

Spar Inc
Auburn Hills
03.2010 - 05.2020
  • Facilitated the setup and teardown of new and old fixtures.
  • Moved the existing fixtures accordingly to the new store layout.
  • Set new or revised planograms, and relocated or moved discontinued store merchandise to a new location to maximize sales.
  • Assisted and greeted customers in finding new or relocated items.

Certified Nursing Assistant

Village Healthcare Center
Broken Arrow
01.2016 - 06.2017
  • Provided physical support for patients/residents with daily activities and personal hygiene, including bathing, dressing, getting out of bed, using the toilet, walking, standing, and exercising.
  • Turned and repositioned bedridden patients/residents using proper body mechanics to prevent pressure ulcers.
  • Assisted with the ambulation of patients/residents utilizing appropriate mobility device equipment for safe transport.
  • Measuring and recording food and liquid intake, as well as urine and stool output, and reporting any changes to medical or nursing staff.
  • Recording vital signs, including blood pressure, pulse, temperature, and respiration rate, as requested by nursing staff.

Education

Phlebotomy

Academy Of Careers And Technology
Beckley, WV
05-2025

GED -

Oak Hill High
Oak Hill, WV
12-2013

Skills

  • Venipuncture techniques
  • Patient care
  • Specimen handling
  • Laboratory procedures
  • HIPAA compliance
  • Data entry
  • Time management
  • Effective communication
  • Friendly and outgoing
  • Positive and professional
  • Exceptional customer service

Certification

Advanced First Aid, CPR and AED Certificate|AHA|April 2025

Bloodborne Pathogens Certificate|WV Department of Education|April 2025

Fire Safety in the Workplace Certification|WV Department of Education|April2025

Timeline

Student Phlebotomist

Beckley Appalachian Regional Hospital
06.2025 - 06.2025

Student Phlebotomist

Access Health
06.2025 - 06.2025

Sales Associate

Aloha Island Mart
02.2021 - 08.2023

Certified Nursing Assistant

Village Healthcare Center
01.2016 - 06.2017

Retail Merchandiser/Assistant Team Lead

Spar Inc
03.2010 - 05.2020

Phlebotomy

Academy Of Careers And Technology

GED -

Oak Hill High

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