Hannah Hough
PO Box 2473 Cashiers,NC
Summary
Hardworking house supervisor bringing three years of leadership experience at the Highlands Cashiers Hospital along with a background in critical care. A quality driven nurse delivering exceptional care to acute, chronically ill and critical patients. Well-organized and forward-thinking in managing staff while prioritizing patient care. A nurse with a background in critical care with a history in assisting with traumas and medical activates at a level two trauma center in Fort Wayne, Indiana.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Nursing House Supervisor
Highlands-Cashiers Hospital
02.2021 - Current
- Helps to staff the Highlands & Cashiers primary care clinics when there are staffing needs that hinder productive operations.
- Works with Dr. William Wharton from Asheville Cardiology to see patients under his care in person and via telehealth.
- Works with Dr. Zachary Phillips for consults and follow up appointments regarding colonoscopies and other surgical procedures.
- Reviews clinical documentation to asses standards and quality of care.
- Oversees patient-care operations and identifies areas for quality improvement daily, monthly and annually.
- Provide emergency response during shifts and when on-call.
- Collaborates with nursing staff to address issues that may arise regarding patient care.
- Participates in monthly nursing town halls and leadership meetings.
- Collaborates with the Quality Care Manager and Infection Control to audit central lines and foley catheters to prevent hospital acquired infections.
- Audits controlled substance administration from the nurses in Emergency Department and Med Surg unit.
- Completes discharge phone calls to gather feedback and follow up with patients.
- Coordinates staff, finalizes schedules and reviews timecards.
- Collaborates with physicians regarding patient conditions, updates and necessary care changes.
- Oversees and coordinates patient transfers with HCA healthcare and other hospital systems.
- Participates in vaccine clinics to provide immunizations to our patients and community members.
Office Manager
Engel And Volkers Of Highlands Cashiers
10.2020 - 10.2021
- Creates new programs that resulted in increasing productivity and customer satisfaction.
- Improves operations by working with team members and customers to find workable solutions.
- Provides excellent service and attention to customers when face-to-face or through phone conversations.
- Markets advisors and new listings on social media.
- Works closely with team members to deliver project requirements, develop solutions and meet deadlines.
Registered Nurse, Emergency Department
Parkview Regional Medical Center
02.2018 - 11.2020
- Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom and illness reoccurrence.
- Delivered emergent care to patients with various diagnoses and managed care while in the emergency department.
- Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating physicians and the charge nurse on changes in stability or acuity.
- Updated patient charts using EPIC with data such as medications, changes in patient status and patient history to keep records current and support accurate treatments.
- Performed life saving measures such as CPR during trauma and medical activates
- Implemented interventions, including medication and IV administration, IV and catheter insertion and airway management.
- Became a preceptor to train new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Interrogated pacemakers with brands Medtronic, Boston Scientific and St. Jude Medical.
- Received certifications in trauma education, TNCC and ENPC.
- Received certifications in BLS, ACLS and PALS.
Dental Assistant
Kool Smiles
08.2015 - 12.2017
- Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage.
- Supported dentists during procedures to restore teeth, like dental fillings and crowns and assisted with dental exams.
- Fabricated treatment plans according to the findings during exams with the dentist after cleanings.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices according of OSHA.
- Administered sealing compounds and protective coatings to boost tooth enamel strength and minimize cavity risk.
- Assisted dentists by passing instruments, suctioning intraoral fluids, and mixing different material needed for restorative procedures.
- Completed impressions in order to create dental appliances for children.
- Obtain current x-ray license in the state of Indiana and took dental images following strict patient protection rules.
- Educated patients on postoperative care, including how to protect dental work and boost healing.
- Assisted a oral surgeon in the removal of wisdom teeth and other surgical extraction procedures.
Dental Assistant
Hodges And Hodges
01.2014 - 07.2015
- Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Assisted the dentist in the use of the 3M scanner to obtain data for crowns and other restorations.
- Obtain a x-ray license in North Carolina and took dental images following strict patient protection rules.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Server
Mountaintop Golf And Lake Club
04.2011 - 12.2014
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
- Prepared beverages and filled food orders for members and their guests.
- Administered luxury five-star dining experience to the members and guests of the club
- Education in fine dining etiquette and procedures.
- Helped set up for events and parties for holidays such as the Member Guest golf tournament.
- Education in every Mountaintop members name as well as their spouses.
- Education in fine wines, wine service and wine presentation.
- Greeted and maintained relationships with Mountaintop members.
Education
Doctorate - Family Nurse Practitioner
Western Carolina University
Cullowhee, NC05.2025
Bachelor of Science - Nursing
Purdue University
Hammond, IN2020
Associate of Science - Nursing
Ivy Tech Community College Of Indiana
Fort Wayne2017
Diploma in Dental Assisting -
Asheville Buncombe Technical Community College
Asheville, NC2013
High School Diploma -
Concord High School
Concord, NC05.2010
Skills
- Intravenous Therapy
- Precepting
- Infection Control and Aseptic Procedures
- Epic and Cerner software
- Acute Care Expertise
- Infection Control Measures
- Critical Care
- Airway Management
- Nursing Leadership
- Quality Management
- Medication understanding
- Emergency Response
- Patient education and counseling
- Staff Management
- Relationship building and retention
- Team Building
Clinical Experience
Completed clinical hours across Western North Carolina, working alongside nurse practitioners, physician assistants, and medical doctors. Gained hands-on experience delivering patient care to all ages in rural communities, including Cashiers, Highlands, and Lake Toxaway.
Certification
- North Carolina Nursing License - Cert. No. 328872
- PALS - Pediatric Advanced Life Support
- ACLS- Advanced Cardiac Life Support
- BLS- Basic Life Support
- TNCC- Trauma Nursing Core Course
- ENPC- Emergency Nursing Pediatric Course
References
Hollis Whitehead
- Clinical Director of Operations at Highlands Cashiers Hospital
- Cell phone: (828)-371-9360
- Email address: Hollis.Whitehead@hcahealthcare.com
Dr. Patti Wheeler
- Medial Doctor at Mission Community Primary Care Highlands
- Cell phone: (828) 421-8264
- Email address: Patti.Wheeler@hcahealthcare.com
Timeline
Nursing House Supervisor
Highlands-Cashiers Hospital
02.2021 - Current
Office Manager
Engel And Volkers Of Highlands Cashiers
10.2020 - 10.2021
Registered Nurse, Emergency Department
Parkview Regional Medical Center
02.2018 - 11.2020
Dental Assistant
Kool Smiles
08.2015 - 12.2017
Dental Assistant
Hodges And Hodges
01.2014 - 07.2015
Server
Mountaintop Golf And Lake Club
04.2011 - 12.2014
Doctorate - Family Nurse Practitioner
Western Carolina University
Bachelor of Science - Nursing
Purdue University
Associate of Science - Nursing
Ivy Tech Community College Of Indiana
Diploma in Dental Assisting -
Asheville Buncombe Technical Community College
High School Diploma -
Concord High School
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