Hannah Hovis
Knoxville,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Kitchen Staff Member
Casey's
Knoxville, TN
04.2024 - Current
- Maintained cleanliness of work areas throughout shift.
- Operated various kitchen appliances such as mixers, slicers, ovens, grills .
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
- Provided customer service when necessary, addressing inquiries and ensuring satisfaction.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Performed other related duties as assigned by supervisor.
Assistant Manager
Ingles Supermarket
Farragut, TN
05.2018 - 10.2020
- Developed a system for tracking inventory and ordering supplies as needed.
- Managed customer service inquiries and complaints in a timely manner.
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Supervised daily operations including scheduling shifts, assigning duties.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Communicated regularly with customers to gain insights into their needs.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
Education
Associate of Science - Psychology
Pellissippi State Community College
Knoxville, TN07-2012
Skills
Food safety knowledge
- Customer rapport
- Cleaning and sanitation
- Dedicated Work Ethic
- Order Accuracy
- Workplace Health and Safety
- Task Delegation
- Sales monitoring
- Staff Supervision
- Team motivation
- Sales Strategies
- Customer Service
- Customer Complaint Resolution
Timeline
Kitchen Staff Member
Casey's
04.2024 - Current
Assistant Manager
Ingles Supermarket
05.2018 - 10.2020
Associate of Science - Psychology
Pellissippi State Community College
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