Summary
Overview
Work History
Education
Skills
Certification
Timeline
Profession Affiliations and Memberships
Conference Attendance
Software
Professional Memberships
Conference Attendance
Hi, I’m

Hannah Hudson

Spartanburg,SC

Summary

Strategic and results-driven leader with experience in driving cross-functional teams to deliver high-impact projects and innovative product solutions. Skilled in leading and developing diverse teams, excels in creating collaborative work environments that foster creativity, problem-solving, and continuous improvement. Recognized for exceptional communication skills, strong leadership acumen, and adept project management abilities. Consistently delivers projects on-time, within budget, and with a focus on exceeding customer expectations. Seeking opportunities to leverage skills and expertise to drive organizational growth and achieve business objectives.

Overview

16
years of professional experience
1
Certificate

Work History

Southern Comfort Land & Homes

Project Manager
01.2023 - Current

Job overview

  • Managed construction projects from inception to completion, ensuring timely delivery and budget adherence.
  • Developed comprehensive project schedules, resulting in timely completions and minimal delays.
  • Led weekly production and operations contractor meetings, facilitating stronger communication, and helping to resolve critical issues.
  • Advised clients on design modifications that would improve functionality or reduce costs without compromising structural integrity or aesthetic appeal.
  • Communicated daily with vendors to keep project fully operational.
  • Managed approximately 30 incoming calls, emails, and texts per day from customers.
  • Increase customer satisfaction by 25% after one year.

Whirlpool (Short-Term Contract)

Scrum Master
05.2022 - 12.2022

Job overview

  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives for a 10-member cross functional remote team.
  • Maintained tailor-made agile metrics to help drive change.
  • Acted as the primary liaison for customers on API integration projects, ensuring all technical requirements were accurately captured, clarified, and aligned with development teams for seamless implementation.
  • Achieved 35% reduction in sprint carry-over via targeted coaching and workflow adjustments.
  • Managed relationships between the development team and internal/external stakeholders to streamline incident management, ensuring timely communication and effective issue resolution.

American Credit Acceptance

Manager, Project Management Office
10.2015 - 05.2022

Job overview

  • Fostered a culture of accountability within the PMO team by setting clear expectations and providing regular feedback on performance.
  • Successfully managed company portfolios, ensuring accurate financial reporting and cost control measures were adhered to throughout each project's lifecycle.
  • Championed process improvements through ongoing evaluation of existing frameworks, identifying gaps or inefficiencies, and proposing solutions to address areas requiring refinement to allow an increase in portfolio size by 200%.
  • Developed a comprehensive project management playbook to serve as a reference guide for PMO staff and foster consistency in best practices throughout the organization.
  • Co-founded Communities of Practice for Scrum Masters and Product Owners that increased employee satisfaction by 62%.
  • Developed a strong PMO team through targeted recruitment, training initiatives, and performance evaluations.
  • Optimized resource allocation through thorough analysis of project requirements and prioritization based on the company's "Wildly Important Goals (WIGS)".
  • Reported project portfolios to the Executive Team and Board.

TD Bank NA

Technical Project Manager
10.2014 - 09.2015

Job overview

  • Managed changes to project schedule, budget, and scope; including corporate reporting and financial reporting for complex scopes ranging from $700K to $3M.
  • Coordinated internal resources and outside consultants to ensure timely completion of each project for multiple Lines of Business.
  • Successfully delivered multiple high-profile online banking projects on time, ensuring client satisfaction and fostering long-term relationships.
  • Served as technical liaison, supporting engineering, management, procurement, sales, and marketing, quality assurance and supply base.

American Credit Acceptance

Project Manager
06.2013 - 10.2014

Job overview

  • Served as the Chairman of the Corporate Change Control Board; managed all incoming requests requiring IT involvement.
  • Identified and established scope and parameters of systems analysis in order to define outcome criteria and measure-taking actions.
  • Facilitated Agile methods to overhaul the entire Change Process.
  • Responsible for the day-to-day management and execution of a project within scope, schedule, budget, and quality constraints.
  • Lead project team, tracked progress and addressed issues to keep project on track.
  • Monitored performance against predefined objections, milestones and deliverables.

QuadPackaging

Project Account Manager
03.2012 - 06.2013

Job overview

  • Managed innovative high-volume global and domestic workload within a deadline driven environment. Prepared cost estimates, scheduled project tasks, allocated resources to team members, oversaw production assistants, and managed complicated tasks to ensure on-time completion and under budget.
  • Built strong relationships with Pepperidge Farm Goldfish and Hanes Brand stakeholders for their new Digital Folding Carton projects.
  • Prepared project estimates by researching cost of materials, vendor services, and internal labor resources for innovative high-volume global and domestic workloads.
  • Used ERP system to bill prep jobs, production jobs, and all other account related work to coordinate production and shipment of global orders.

Deltek, Inc.

Project Manager
01.2009 - 02.2012

Job overview

  • Led 50+ person international cross-functional teams to successfully initiate, plan, execute, monitor, and close out multiple projects within scope, budget, and schedule constraints
  • Utilized waterfall methodologies to deliver high-quality software projects, collaborating closely with international developers, designers, and stakeholders
  • Facilitated post-project reviews to identify lessons learned and implemented continuous improvement strategies for future projects
  • Managed stakeholder expectations and communication effectively, ensuring clear and timely updates on project progress and risks

Education

Clemson University
, Clemson, SC

Bachelor of Science from Business Administration And Management

University Overview

Minor in International Business

Skills

  • Agile/Scrum Methodology Expertise
  • Risk Management & Mitigation
  • Product Owner Collaboration
  • Stakeholder Management
  • User Requirement Gathering
  • Conflict Resolution
  • Project & KPI Tracking
  • Cost, Quality, Scope & Delivery Goal Attainment
  • Stand-up Facilitation
  • Process Development & Improvement
  • Productivity Improvement & Decision Making
  • Cost Management Strategy

Certification

Scrum Alliance

Certified Scrum Professional- Product Owner - (2020)

Certified Scrum Master - (2015)

Timeline

Project Manager

Southern Comfort Land & Homes
01.2023 - Current

Scrum Master

Whirlpool (Short-Term Contract)
05.2022 - 12.2022

Manager, Project Management Office

American Credit Acceptance
10.2015 - 05.2022

Technical Project Manager

TD Bank NA
10.2014 - 09.2015

Project Manager

American Credit Acceptance
06.2013 - 10.2014

Project Account Manager

QuadPackaging
03.2012 - 06.2013

Project Manager

Deltek, Inc.
01.2009 - 02.2012

Scrum Alliance

Certified Scrum Professional- Product Owner - (2020)

Certified Scrum Master - (2015)

Clemson University

Bachelor of Science from Business Administration And Management

Profession Affiliations and Memberships

  • Project Management Institute (PMI) - (2008)
  • Scrum Alliance - (2015)


Conference Attendance

Project Management Symposium, Palmetto Chapter- Yearly

Deltek Insight, Orlando, FL - (2009)

Gartner Program & Portfolio Management Summit, Orlando, FL - (2017)

Gartner Program & Portfolio Management Summit, National Harbor, MD - (2018)

Atlassian Team '19, Las Vegas, NV - (2019)

Gartner Program & Portfolio Management Summit, Washington D.C. - (2019)

re:Invent, Las Vegas, NV - (2019)



Software

Microsoft

Office 365, Project, Visio, Teams, SharePoint


Systems

Windows 11 and macOS


Atlassian

JIRA, Confluence, Trello, JIRA Align, Service Management


Other PM Tools

Smartsheet, Monday, Basecamp, Primavera

Professional Memberships

Project Management Institute (PMI) - (2008)

Scrum Alliance - (2015)


Conference Attendance

Project Management Symposium, Palmetto Chapter- Yearly

re:Invent, Las Vegas, NV - (2019)

Atlassian Team '19, Las Vegas, NV - (2019)

Gartner Program & Portfolio Management Summit, Washington D.C. - (2019)

Gartner Program & Portfolio Management Summit, National Harbor, MD - (2018)

Gartner Program & Portfolio Management Summit, Orlando, FL - (2017)

Deltek Insight, Orlando, FL - (2009)



Hannah Hudson