Hannah Hugg
Boise,ID
Summary
Dynamic and skilled Administrative Professional with over ten years of experience. Demonstrated success in leadership, delivering creative solutions, and excelling in communication and project management. Adept at troubleshooting and resolving issues promptly and effectively.
Overview
11
11
years of professional experience
Work History
Office Administrator
Truckstop
09.2023 - Current
- Oversee Boise office operations
- Sort, review, and distribute company-wide incoming and outgoing mail
- Complete daily data entry for mail volume and disbursement tracking
- Oversee shipping and receiving for the IT department, HR department, and Boise headquarters
- Provide virtual receptionist services via a video doorbell, answering questions and managing visitor access
- Manage company-wide supply ordering of office supplies, business cards, home office supplies, and shipping and receiving materials
- Oversee and maintain badge access operations for the Boise office
- Assist the HR department with employee follow-up correspondence, mail tracking, data entry, and other duties
- Organize and coordinate the execution of onsite meetings
- Compose and prepare correspondence, contact clients, obtain records, and maintain office files
- Manage monthly expense report
- Serve as a resource for onsite staff's inquiries and issues
New Business Support - Temporary
RH Office Team
12.2022 - 03.2023
- Received and processed new business applications, ensuring accurate and efficient data entry
- Received, applied, and deposited application payments
- Reconciled payment vouchers and checks, maintaining accuracy and proper documentation
- Managed the processing of incoming and outgoing departmental mail
Permitting Coordinator
Hubble Homes
04.2022 - 11.2022
- Coordinated submittal and issuance of Building Permits with the City Municipalities
- Collaborated with Production Team to improve Permit workflow
- Implemented and maintained department data tracking
- Wrote and implemented department processes
- Cross-trained with other departments to improve workflow throughout the entire home building process
Test Lead
Lionbridge Technologies Inc.
09.2020 - 08.2021
- Led team of 20 Functional Gaming QA Testers
- Managed daily testing tasks with client and ensured my team completed the tasks by the agreed upon deadlines
- Oversaw creation, verification, and life cycle of project specific bugs
- Submitted daily log of completed testing tasks to the client
Project Lead
QualityLogic
07.2019 - 09.2020
- Led a team of Functional Accessibility QA Testers
- Managed daily testing tasks with multiple clients and ensured my team completed the tasks by the agreed upon deadlines
- Oversaw creation, verification, and life cycle of project specific bugs for each client
- Submitted daily log of completed testing tasks to the clients
Compliance Specialist - Temporary
RH Office Team
11.2018 - 07.2019
- Managed and processed HUD documentation for my assigned portfolio of properties
- Completed monthly Accounts Receivable tasks for my portfolio
- Efficiently organized and maintained tenant ledgers, ensuring accuracy and up-to-date records
- Coordinated move-ins, move-outs, and monthly inspections to ensure smooth transitions and property compliance with HUD regulations
Executive Administrator
Clearview Cleaning Service
02.2018 - 09.2018
- Executive Assistant to both the company Owner and Chief Operating Officer, providing high-level administrative support
- Managed and maintained company calendars, ensuring seamless scheduling and organization
- Coordinated and executed company events, ensuring seamless planning and successful execution
- Oversaw office operations and supervised the Receptionist, ensuring a smooth and efficient office environment
Sales Administrative Assistant
Transportation Compliance Service
03.2017 - 02.2018
- Processed sales orders and provided comprehensive support to the sales team, addressing their needs and ensuring efficient order fulfillment
- Organized and facilitated drug testing for clients, ensuring timely and compliant processes
- Compiled, organized, and distributed informative packets to clients, ensuring clear and accurate communication
- Organized and maintained client files, ensuring accuracy and accessibility
Office Manager
Clearview Cleaning Service
04.2016 - 03.2017
- Executive Assistant to both the company Owner and Chief Operating Officer, providing high-level administrative support
- Managed and maintained company calendars, ensuring seamless scheduling and organization
- Coordinated and executed company events, ensuring seamless planning and successful execution
- Oversaw office operations and supervised the Receptionist, ensuring a smooth and efficient office environment
Property Manager
Parklane Management
08.2015 - 04.2016
- Reviewed and processed leasing applications for an assigned portfolio, ensuring timely and efficient approval
- Oversaw tenant payments, issued notices, and coordinated move-ins and move-outs, ensuring smooth property management operations
- Promoted and advertised available units to attract prospective tenants and maximize occupancy
Leasing Agent
First Rate Property Management
05.2014 - 08.2015
- Reviewed and processed all leasing applications, ensuring thorough evaluation and timely responses
- Scheduled and coordinated property showings, move-ins, and monthly inspections, ensuring seamless transitions and efficient property management
- Promoted and advertised available units to attract prospective tenants and maximize occupancy
Education
High School Diploma -
Idaho Virtual Academy
Skills
- Microsoft Office Suite
- Google Suite
- AI
- Team Leadership
- Project Management
- Schedule Management
- Time Management
- Expense Report Management
- Spreadsheet Development
- Data Entry
- 65WPM
- 14,000KPM
Timeline
Office Administrator
Truckstop
09.2023 - Current
New Business Support - Temporary
RH Office Team
12.2022 - 03.2023
Permitting Coordinator
Hubble Homes
04.2022 - 11.2022
Test Lead
Lionbridge Technologies Inc.
09.2020 - 08.2021
Project Lead
QualityLogic
07.2019 - 09.2020
Compliance Specialist - Temporary
RH Office Team
11.2018 - 07.2019
Executive Administrator
Clearview Cleaning Service
02.2018 - 09.2018
Sales Administrative Assistant
Transportation Compliance Service
03.2017 - 02.2018
Office Manager
Clearview Cleaning Service
04.2016 - 03.2017
Property Manager
Parklane Management
08.2015 - 04.2016
Leasing Agent
First Rate Property Management
05.2014 - 08.2015
High School Diploma -
Idaho Virtual Academy
Similar Profiles
Emily BrownEmily Brown
Customer Success Associate at TruckstopCustomer Success Associate at Truckstop
Sonia MorinSonia Morin
Verification Specialist at TruckstopVerification Specialist at Truckstop
Krystal ShafferKrystal Shaffer
Verification Specialist at TruckstopVerification Specialist at Truckstop