Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Hannah Hughes

Waverly

Summary

Dynamic and detail-oriented professional with a strong hospitality background at Visions Hotels. Proven ability to multitask and maintain high standards of cleanliness and customer satisfaction. Recognized for exceptional organizational skills and problem-solving abilities, ensuring efficient operations and a welcoming environment for guests. Committed to safety compliance and teamwork in all endeavors.

Overview

20
20
years of professional experience

Work History

Housekeeping/Housekeeper/Front Desk Agent

Visions Hotels
Sayre
08.2022 - 03.2025
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Used cleaning chemicals following proper guidelines.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Provided information about hotel services upon request from guests.
  • Assisted in laundry services including washing, drying, and folding linens.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.

Delivery Courier

DoorDash
Waverly
06.2021 - 08.2022
  • Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
  • Documented items transported, recipient information and problems.
  • Walked, rode bicycles or drove vehicles to reach destinations and deliver messages or materials.
  • Maintained accurate records of deliveries and customer authorizations and communicated delays or issues.
  • Quickly responded to customer inquiries to improve business relationships.
  • Loaded and unloaded vehicle with packages, ensuring secure and organized arrangement to prevent damage.
  • Maintained adherence to stringent delivery deadlines.
  • Conducted routine vehicle maintenance checks to ensure operational reliability.
  • Obtained official signatures and required payments for different types of deliveries.

Drive Courier/Office Assistant

Stateline Auto Auction
Waverly
07.2019 - 03.2020
  • Used GPS navigation to plan routes and rerouted for unexpected delays.
  • Maintained accurate records of deliveries and customer authorizations and communicated delays or issues.
  • Adjusted routes in real-time based on traffic conditions or customer requests.
  • Documented pickups and deliveries and submitted reports after shift.
  • Answered shipment and delivery questions concerning estimated times of arrival.
  • Reported any accidents or vehicle issues immediately to management, ensuring a quick resolution.
  • Adhered to company policies and procedures, including confidentiality and data protection standards.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Store Clerk

Dandy Mini Mart
Waverly
04.2018 - 05.2019
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Checked expiration dates on food items regularly to ensure quality control standards were met.
  • Identified defective, incorrect, or missing merchandise and promptly reported to supervisor.
  • Cashiered with two cash registers at once in tandem to maximize customer flow.
  • Addressed customer complaints with knowledgeable and speedy support to maximize satisfaction.
  • Performed opening, closing duties including counting money in registers at start, end of shift, reconciling discrepancies between computer-generated reports and actual count totals.
  • Processed sales transactions and handled cash and credit card payments.
  • Kept work area clean and organized at all times.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Conducted daily audits of the sales floor and backroom areas for cleanliness and organization.

Laborer Operator

West Pharmaceuticals
Jersey Shore
03.2011 - 11.2017
  • Followed instructions from supervisors regarding specific tasks to be completed.
  • Understood how to operate and maintain job site equipment safely and for maximum productivity.
  • Ensured all safety regulations were followed throughout the duration of the project.
  • Displayed high standards for quality workmanship and routinely double-checked work.
  • Followed safety regulations while operating equipment to achieve safe conduct.
  • Oversaw proper PPE use to facilitate working conditions compliant with safety regulations.
  • Cleaned work areas to maintain safety standards and prevent accidents.

Store Associate

Wal-Mart
Mill Hall
03.2005 - 03.2011
  • Assisted customers with product selection based on their needs and preferences.
  • Provided cash register operations and handled customer payments.
  • Greeted customers to determine wants or needs.
  • Processed sales transactions accurately and efficiently at the cash register.
  • Adhered to safety regulations when handling hazardous materials.
  • Organized promotional displays throughout the store in accordance with corporate guidelines.
  • Assigned duties such as restocking shelves or cleaning work areas to team members.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Demonstrated excellent customer service skills at all times.

Education

Bachelor of Science - Therapeutic Recreation Management

Lock Haven University
Lock Haven, PA
12-2004

High School Diploma -

Central Mountain Highschool
Mill Hall, PA
06-2000

Skills

  • Teamwork
  • Multitasking and organization
  • Hospitality background
  • Hardworking
  • Customer-oriented
  • Organizational skills
  • Attention to detail
  • Problem solving
  • Safety compliance

Affiliations

love to travel and explore various locations within the united states, very artistic (novice artist), own a small business that i work on weekends

References

References available upon request.

Timeline

Housekeeping/Housekeeper/Front Desk Agent

Visions Hotels
08.2022 - 03.2025

Delivery Courier

DoorDash
06.2021 - 08.2022

Drive Courier/Office Assistant

Stateline Auto Auction
07.2019 - 03.2020

Store Clerk

Dandy Mini Mart
04.2018 - 05.2019

Laborer Operator

West Pharmaceuticals
03.2011 - 11.2017

Store Associate

Wal-Mart
03.2005 - 03.2011

Bachelor of Science - Therapeutic Recreation Management

Lock Haven University

High School Diploma -

Central Mountain Highschool

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