Hannah Hurt
Kansas City,MO
Summary
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Passionate individual with exceptional skills in patient resource and referral management. An energetic Behavioral Health Specialist considered an expert communicator and a dedicated patient advocate.
Overview
10
10
years of professional experience
Work History
Behavioral Health Care Facilitator
KidsTLC
06.2023 - 06.2024
- Collaborated with interdisciplinary teams to create comprehensive care plans that addressed the unique needs of each patient.
- Participated in ongoing professional development opportunities to stay current with evidence-based practices in behavioral health care.
- Provided crisis intervention services to patients experiencing acute mental health emergencies, ensuring safety and appropriate follow-up care.
- Advocated for patients within the healthcare system to ensure they received appropriate services and resources needed for recovery.
Server Shift Leader
Brew Lab
03.2022 - 04.2024
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
Server
Texas Roadhouse
06.2014 - 03.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Patient Accounts Representative
Truman Medical Center Lakewood, TMC
07.2020 - 12.2020
- Communicated with patients that were admitted into the ER about their insurance policy.
- Reviewed insurance eligibility and verified coverage details to minimize claim denials and delays in payment.
- Worked with outside entities to resolve issues with billing, claims, and payments.
Education
No Degree - Respiratory Therapy
Johnson County Community College
Overland Park, KS08.2020
No Degree - Respiratory Therapy
Northwest Missouri State University
Maryville, MO08.2018
Skills
- Strength-Based Approach
- Individualized Service Planning
- Clinical Documentation
- HIPAA Compliance
- Follow-up skills
- Strong empathy
- Data entry proficiency
- Team Collaboration
- Verbal and written communication
- Patient Care
- Analytical and Critical Thinking
Timeline
Behavioral Health Care Facilitator
KidsTLC
06.2023 - 06.2024
Server Shift Leader
Brew Lab
03.2022 - 04.2024
Patient Accounts Representative
Truman Medical Center Lakewood, TMC
07.2020 - 12.2020
Server
Texas Roadhouse
06.2014 - 03.2022
No Degree - Respiratory Therapy
Johnson County Community College
No Degree - Respiratory Therapy
Northwest Missouri State University
Similar Profiles
Evan HearneEvan Hearne
REGISTERED BEHAVIOR TECHNICIAN at KidsTLCREGISTERED BEHAVIOR TECHNICIAN at KidsTLC
Erin TibbettsErin Tibbetts
Care Facilitator at KidsTLCCare Facilitator at KidsTLC
Michael JonesMichael Jones
Unit Manager at KidsTLCUnit Manager at KidsTLC
Allison PeckAllison Peck
RBT at KidsTLCRBT at KidsTLC
Robin ThomasRobin Thomas
Legal Assistant at Waits & BrownleeLegal Assistant at Waits & Brownlee