Overview
Work History
Education
Skills
Timeline
Generic

Hannah Hyde

Vancouver,WA

Overview

10
10
years of professional experience

Work History

Leasing Consultant

Career Strategies Inc
Vancouver, WA
04.2021 - Current
  • Greeted potential tenants and provided information about the property.
  • Conducted tours of available apartments, highlighting features and amenities.
  • Maintained accurate records of prospective renters, applications and leases.
  • Advised on rental policies and procedures to ensure compliance with applicable laws.
  • Prepared lease agreements, collected security deposits and rent payments from tenants.
  • Responded to tenant requests for maintenance services in a timely manner.
  • Provided excellent customer service to all tenants throughout their tenancy period.
  • Created advertising campaigns for vacant units using various media outlets such as newspapers and online sources.
  • Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
  • Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
  • Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
  • Assisted with the preparation of monthly reports including occupancy rates, delinquency percentages and market surveys.
  • Developed marketing strategies aimed at increasing leasing activity within the community.
  • Monitored competition in local markets to identify trends in pricing or amenities offered by competing properties.
  • Processed transfer requests from existing tenants who wished to move within the same building or complex.

Homecare Aid

Ark of sw Washington
Vancouver, WA
10.2019 - 04.2021
  • Provided personal hygiene assistance to clients, including bathing, dressing, and grooming.
  • Assisted clients with mobility issues by helping them transfer in and out of bed or wheelchair.
  • Monitored client vital signs such as pulse rate, respiration rate, temperature and blood pressure.
  • Performed light housekeeping duties including changing linens, laundry, vacuuming and dusting.
  • Recorded patient information such as condition, diet and progress in medical records.
  • Assisted clients with activities of daily living like meal preparation and feeding.
  • Administered medications according to physician instructions under the supervision of a registered nurse.
  • Provided companionship to elderly clients by engaging in conversation or playing games.
  • Encouraged patients' involvement in decision making regarding their care plan.
  • Assessed home environment for safety hazards and made recommendations for improvement when necessary.
  • Adhered to agency policies and procedures while providing home health services.
  • Accurately documented patient visits in an electronic health record system.
  • Observed changes in the patient's condition or behavior that could indicate a need for further medical attention.
  • Respected the dignity of all patients by maintaining confidentiality of their health information.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.

Office Manager

Family care serves
Vancouver, WA
03.2015 - 10.2019
  • Supervised staff members, organized schedules and delegated tasks.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Maintained filing system for records, correspondence and other documents.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Organized company events including holiday parties, team building activities .
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Provided training to new hires on office policies and procedures.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Reviewed files and records to obtain information and respond to requests.

Education

High School Diploma -

Columbia River High School
Vancouver, WA
06-1988

Skills

  • Sales Techniques
  • Resident assistance
  • Market Trends
  • Lease Agreements
  • Creative Problem-Solving
  • Sales and marketing aptitude

Timeline

Leasing Consultant

Career Strategies Inc
04.2021 - Current

Homecare Aid

Ark of sw Washington
10.2019 - 04.2021

Office Manager

Family care serves
03.2015 - 10.2019

High School Diploma -

Columbia River High School

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Hannah Hyde