Hannah Hyde
Vancouver,WA
Overview
10
10
years of professional experience
Work History
Leasing Consultant
Career Strategies Inc
Vancouver, WA
04.2021 - Current
- Greeted potential tenants and provided information about the property.
- Conducted tours of available apartments, highlighting features and amenities.
- Maintained accurate records of prospective renters, applications and leases.
- Advised on rental policies and procedures to ensure compliance with applicable laws.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Responded to tenant requests for maintenance services in a timely manner.
- Provided excellent customer service to all tenants throughout their tenancy period.
- Created advertising campaigns for vacant units using various media outlets such as newspapers and online sources.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
- Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
- Assisted with the preparation of monthly reports including occupancy rates, delinquency percentages and market surveys.
- Developed marketing strategies aimed at increasing leasing activity within the community.
- Monitored competition in local markets to identify trends in pricing or amenities offered by competing properties.
- Processed transfer requests from existing tenants who wished to move within the same building or complex.
Homecare Aid
Ark of sw Washington
Vancouver, WA
10.2019 - 04.2021
- Provided personal hygiene assistance to clients, including bathing, dressing, and grooming.
- Assisted clients with mobility issues by helping them transfer in and out of bed or wheelchair.
- Monitored client vital signs such as pulse rate, respiration rate, temperature and blood pressure.
- Performed light housekeeping duties including changing linens, laundry, vacuuming and dusting.
- Recorded patient information such as condition, diet and progress in medical records.
- Assisted clients with activities of daily living like meal preparation and feeding.
- Administered medications according to physician instructions under the supervision of a registered nurse.
- Provided companionship to elderly clients by engaging in conversation or playing games.
- Encouraged patients' involvement in decision making regarding their care plan.
- Assessed home environment for safety hazards and made recommendations for improvement when necessary.
- Adhered to agency policies and procedures while providing home health services.
- Accurately documented patient visits in an electronic health record system.
- Observed changes in the patient's condition or behavior that could indicate a need for further medical attention.
- Respected the dignity of all patients by maintaining confidentiality of their health information.
- Maintained clean and well-organized environment for client happiness and safety.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Office Manager
Family care serves
Vancouver, WA
03.2015 - 10.2019
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Organized company events including holiday parties, team building activities .
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Provided training to new hires on office policies and procedures.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Administered payroll and maintained proper documentation of employee personnel.
- Reviewed files and records to obtain information and respond to requests.
Education
High School Diploma -
Columbia River High School
Vancouver, WA06-1988
Skills
- Sales Techniques
- Resident assistance
- Market Trends
- Lease Agreements
- Creative Problem-Solving
- Sales and marketing aptitude
Timeline
Leasing Consultant
Career Strategies Inc
04.2021 - Current
Homecare Aid
Ark of sw Washington
10.2019 - 04.2021
Office Manager
Family care serves
03.2015 - 10.2019
High School Diploma -
Columbia River High School