Hannah Hyland
Carthage,NC
Summary
Dynamic professional with proven expertise in transaction management at Carolina Real Estate Brokers. Skilled in client communication and problem-solving, I excel in organizing complex documentation and ensuring compliance. My strong organizational skills and ability to multitask have consistently enhanced team collaboration and improved transaction efficiency.
Overview
8
8
years of professional experience
Work History
Transaction Coordinator/Administrative Assistant
Carolina Real Estate Brokers
Southern Pines, NC
01.2023 - Current
- Managing Transaction Paperwork: Organize, review, and ensure completion of all necessary documents for each real estate transaction, including contracts, disclosures, and addenda.
- Scheduling: Coordinate and schedule important dates such as inspections, appraisals, and closing appointments.
- Communication: Serve as a point of contact between buyers, sellers, agents, lenders, escrow officers, and other parties involved in the transaction, ensuring smooth communication and timely updates.
- Document Filing and Organization: Maintain accurate and up-to-date records for each transaction, ensuring compliance with company policies and industry regulations.
- Coordination with Title & Escrow: Work closely with title companies and escrow officers to ensure that all necessary documents are signed and funds are disbursed correctly at closing.
- Client Updates: Provide clients with regular updates on the status of their transaction, addressing any concerns and answering questions promptly.
- Deadline Management: Track key deadlines to ensure all tasks are completed on time, including contingencies, inspections, and closing dates.
- Problem-Solving: Proactively address and resolve any issues or roadblocks that arise during the transaction process.
- Compliance and Regulations: Ensure that all paperwork and actions taken are in compliance with local, state, and federal real estate laws.
Waitress
The Bell Tree Tavern
Southern Pines , NC
08.2017 - Current
- Customer Service: Greet and seat customers in a friendly and professional manner, ensuring they feel welcome and attended to throughout their dining experience.
- Menu Knowledge: Provide detailed information about the menu, including daily specials, ingredients, and dietary restrictions, to help customers make informed choices.
- Order Taking & Input: Accurately take food and drink orders, input them into the point-of-sale (POS) system, and relay them to the kitchen and bar staff.
- Serving Food & Beverages: Deliver food and beverages to customers promptly, ensuring the correct orders are served, and checking that customers are satisfied with their meals.
- Table Maintenance: Monitor and clear tables as needed, ensuring they are clean and stocked with necessary utensils, napkins, and condiments.
- Upselling: Recommend additional items, such as appetizers, drinks, or desserts, to enhance the dining experience and increase sales.
- Handling Payments: Process customer payments accurately, including handling cash, credit cards, and providing change or receipts.
- Managing Special Requests: Address special requests or dietary restrictions, ensuring that the kitchen prepares meals accordingly and customers are accommodated.
- Team Collaboration: Work closely with kitchen staff, bartenders, and other waitstaff to ensure smooth and efficient service, especially during busy periods.
- Maintaining Cleanliness: Keep the dining area, wait stations, and restrooms clean and organized, following health and safety regulations.
- Conflict Resolution: Address customer complaints or concerns in a calm and professional manner, resolving issues or escalating them to management when necessary.
- Multitasking: Handle multiple tables and responsibilities simultaneously while maintaining a positive attitude and ensuring all customers are satisfied.
Machine Operator
Artu Usa
Aberdeen , NC
01.2021 - 01.2023
- Production Monitoring: Monitor the production process to ensure efficiency, consistency, and minimal waste, making adjustments as necessary to improve production.
- Collaboration with Supervisors & Team: Work closely with supervisors and other team members to ensure production goals are met, provide feedback, and follow up on issues or concerns.
- Order Processing & Fulfillment: Handle incoming orders, ensure correct products are selected, processed, and shipped to customers efficiently and accurately.
Education
High School Diploma -
Indian Land
South Caroina 05-2014
Skills
- Team collaboration
- Customer service
- Excels in team leadership
- Excellent communication
- Organizational skills
- File management
- Multitasking
- Scheduling appointments
- Client communication
- Problem solving
- Document organization
- Transaction management
Timeline
Transaction Coordinator/Administrative Assistant
Carolina Real Estate Brokers
01.2023 - Current
Machine Operator
Artu Usa
01.2021 - 01.2023
Waitress
The Bell Tree Tavern
08.2017 - Current
High School Diploma -
Indian Land
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