Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Jarrells

Vinemont,AL

Summary

Dynamic server with a strong work ethic and exceptional customer service experience at Applebee's Bar & Grill. Proven ability to enhance guest satisfaction through effective multitasking and problem-solving in high-pressure environments. Recognized for training new staff and maintaining cleanliness standards, ensuring a warm and friendly dining experience.

Overview

4
4
years of professional experience

Work History

Infant Nanny

Alexis Osborn
Cullman Al
02.2025 - Current
  • Provided nurturing care for infants, ensuring safety and comfort during daily activities.
  • Developed and implemented age-appropriate educational activities to promote early childhood development.
  • Maintained detailed records of infants' daily routines, including feeding, sleeping, and developmental milestones.
  • Communicated effectively with parents regarding infant progress and any concerns or recommendations.
  • Established a safe and stimulating environment that encouraged exploration and learning through play.
  • Coordinated schedules for nap times, meals, and activities to ensure consistency in care routines.
  • Maintained detailed records of the infant''s daily activities, milestones, and health-related information for parental review.
  • Assisted with light housekeeping duties to ensure a clean, organized living environment for both the family and the infant.
  • Enhanced infant development by creating age-appropriate activities tailored to each child''s needs and interests.
  • Fostered strong parent-nanny relationships through open communication, trust, and professionalism.
  • Assisted with light housekeeping duties as well as running errands.
  • Managed emergency situations effectively, keeping both parents informed of any incidents while prioritizing the safety of the infant involved.
  • Prepared nutritious meals and snacks for infants according to dietary guidelines, contributing to their overall health and wellbeing.
  • Taught children everyday skills and language.
  • Developed strong bonds with infants by consistently responding sensitively to their emotional cues and needs throughout caregiving tasks.
  • Encouraged early language development by engaging infants in simple conversations using age-appropriate vocabulary during daily interactions.
  • Assisted with potty training when appropriate by following established routines set forth by parents or other caregivers within the household setting.
  • Participated in family meetings to discuss progress updates, address concerns or issues related to childcare responsibilities collaboratively with parents.
  • Engaged with children on age-appropriate level.
  • Facilitated social and emotional growth by establishing a warm, secure attachment with each infant in the nanny''s care.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Accompanied families on outings or trips while providing attentive care for the infant throughout various settings.
  • Served as a reliable resource for parents regarding infant care practices, offering guidance on topics such as feeding schedules or developmental milestones.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Played games, worked on puzzles, and read books to young children.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Supervised children on playground to help develop physical and social skills.
  • Taught children basic life skills, manners and personal hygiene.
  • Encouraged children to be understanding and patient with others.
  • Identified warning signs of emotional and developmental problems in children.
  • Coordinated playdates and outings to meet children's physical and social needs.

Server

Applebees Bar & Grill
Cullman, AL
08.2022 - 11.2024
  • Delivered customer service in high-pressure dining environment.
  • Managed multiple tables efficiently to enhance guest satisfaction and minimize wait times.
  • Collaborated with kitchen staff to ensure timely food preparation and presentation.
  • Trained new servers on menu knowledge, service standards, and operational procedures.
  • Delivered exceptional customer service in high-pressure dining environment.
  • Maintained cleanliness and organization of dining area, complying with health regulations.
  • Processed customer orders accurately using point-of-sale system for efficient transactions.
  • Resolved guest complaints swiftly to uphold restaurant reputation and loyalty.
  • Assisted in inventory management by tracking stock levels and placing supply orders when needed.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Processed orders and sent to kitchen employees for preparation.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Inspected dishes and utensils for cleanliness.

Education

High School Diploma - Dentistry

Wallace State Community College
Hanceville, AL

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Cleanliness standards
  • Excellent communication
  • Cool under pressure
  • Problem-solving
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Adaptable and flexible
  • Warm and friendly
  • Reliable and responsible
  • Team player
  • Positive and professional
  • Calm demeanor

Timeline

Infant Nanny

Alexis Osborn
02.2025 - Current

Server

Applebees Bar & Grill
08.2022 - 11.2024

High School Diploma - Dentistry

Wallace State Community College