Hannah Jarrells
Vinemont,AL
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Applebee's Bar & Grill. Proven ability to enhance guest satisfaction through effective multitasking and problem-solving in high-pressure environments. Recognized for training new staff and maintaining cleanliness standards, ensuring a warm and friendly dining experience.
Overview
4
4
years of professional experience
Work History
Infant Nanny
Alexis Osborn
Cullman Al
02.2025 - Current
- Provided nurturing care for infants, ensuring safety and comfort during daily activities.
- Developed and implemented age-appropriate educational activities to promote early childhood development.
- Maintained detailed records of infants' daily routines, including feeding, sleeping, and developmental milestones.
- Communicated effectively with parents regarding infant progress and any concerns or recommendations.
- Established a safe and stimulating environment that encouraged exploration and learning through play.
- Coordinated schedules for nap times, meals, and activities to ensure consistency in care routines.
- Maintained detailed records of the infant''s daily activities, milestones, and health-related information for parental review.
- Assisted with light housekeeping duties to ensure a clean, organized living environment for both the family and the infant.
- Enhanced infant development by creating age-appropriate activities tailored to each child''s needs and interests.
- Fostered strong parent-nanny relationships through open communication, trust, and professionalism.
- Assisted with light housekeeping duties as well as running errands.
- Managed emergency situations effectively, keeping both parents informed of any incidents while prioritizing the safety of the infant involved.
- Prepared nutritious meals and snacks for infants according to dietary guidelines, contributing to their overall health and wellbeing.
- Taught children everyday skills and language.
- Developed strong bonds with infants by consistently responding sensitively to their emotional cues and needs throughout caregiving tasks.
- Encouraged early language development by engaging infants in simple conversations using age-appropriate vocabulary during daily interactions.
- Assisted with potty training when appropriate by following established routines set forth by parents or other caregivers within the household setting.
- Participated in family meetings to discuss progress updates, address concerns or issues related to childcare responsibilities collaboratively with parents.
- Engaged with children on age-appropriate level.
- Facilitated social and emotional growth by establishing a warm, secure attachment with each infant in the nanny''s care.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Accompanied families on outings or trips while providing attentive care for the infant throughout various settings.
- Served as a reliable resource for parents regarding infant care practices, offering guidance on topics such as feeding schedules or developmental milestones.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Built positive and nurturing environments to support child social and emotional growth.
- Played games, worked on puzzles, and read books to young children.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Supervised children on playground to help develop physical and social skills.
- Taught children basic life skills, manners and personal hygiene.
- Encouraged children to be understanding and patient with others.
- Identified warning signs of emotional and developmental problems in children.
- Coordinated playdates and outings to meet children's physical and social needs.
Server
Applebees Bar & Grill
Cullman, AL
08.2022 - 11.2024
- Delivered customer service in high-pressure dining environment.
- Managed multiple tables efficiently to enhance guest satisfaction and minimize wait times.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Trained new servers on menu knowledge, service standards, and operational procedures.
- Delivered exceptional customer service in high-pressure dining environment.
- Maintained cleanliness and organization of dining area, complying with health regulations.
- Processed customer orders accurately using point-of-sale system for efficient transactions.
- Resolved guest complaints swiftly to uphold restaurant reputation and loyalty.
- Assisted in inventory management by tracking stock levels and placing supply orders when needed.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Processed orders and sent to kitchen employees for preparation.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Inspected dishes and utensils for cleanliness.
Education
High School Diploma - Dentistry
Wallace State Community College
Hanceville, ALSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Excellent communication
- Cool under pressure
- Problem-solving
- Multitasking
- Multitasking Abilities
- Reliability
- Adaptable and flexible
- Warm and friendly
- Reliable and responsible
- Team player
- Positive and professional
- Calm demeanor
Timeline
Infant Nanny
Alexis Osborn
02.2025 - Current
Server
Applebees Bar & Grill
08.2022 - 11.2024
High School Diploma - Dentistry
Wallace State Community College