Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Jenkins

Lynchburg

Summary

Detail-oriented Benefits Account Manager with strong background in managing key client relationships and driving growth. Proven track record in delivering tailored solutions, optimizing client satisfaction, and fostering collaborative team environments. Skilled in strategic planning and adapting to evolving market demands. Known for reliability, adaptability, and results-driven approach. Seeking to utilize expertise in benefits administration, client service, and strategic consulting.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Licensed Insurance Agent

Self Employed
01.2025 - Current
  • AHIP Certified 2025
  • Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
  • Medicare Advantage and Supplement Products
  • Currently appointed with major health carriers.
  • Grassroots Marketing Campaigns
  • Developing relationships with carrier broker partners
  • Volunteer mentorship at local food banks

Administrator/Account Manager

Moneywise Solutions, Inc.
07.2016 - Current

COBRA and State Continuation Administration

  • Determine eligibility and process COBRA rights notices for employees and dependents.
  • Knowledge of and experience with state-specific continuation coverage laws.
  • Broker and Client Support.
  • Manage and interact with multiple online platforms (Employee Navigator, Microsoft Teams, Front, Wex)

Compliance Coordinator

  • Strategic Partnerships with Clients and Brokers to determine compliance needs and risks
  • Wrap Document, Section 125, 1095 Reporting

Certified Continuing Education Instructor VA & MD

(2017-2021)

● Developed state approved course materials for 1-8 hour courses

● Conducted CE classes for brokers

● Reported credits to state, meeting VADOI requirements

Account Manager

VADA Benefits & Insurance
08.2011 - 02.2016
  • Company Overview: now Integrum
  • Serve as the primary point of contact for over 100 client accounts in the small, middle, and large group markets, managing their benefits needs and ensuring high satisfaction levels.
  • Conduct annual benefit plan reviews and provide strategic recommendations to clients to improve their benefits offerings and reduce costs.
  • Assist employees with benefit selections, enrollment, and claims.
  • Manage and interact with multiple online platforms (Employee Navigator, EASE, Carrier Portals).
  • Ensure compliance with all applicable federal and state laws and regulations related to employee benefits, including ACA, ERISA, COBRA, FMLA, HIPAA.
  • Manage relationships with insurance carriers, third-party administrators, and other benefit vendors.
  • Stay informed about industry best practices and legislative changes related to employee benefits.
  • Manage and administer various employee benefit programs, including: Medical (Fully Insured and Level Funded products), Dental and Vision, Life and Disability insurance.

Marketing and Sales Account Manager

State Farm Insurance Plank Agency
08.2005 - 07.2010
  • Licensed insurance producer for auto, home, life, long-term care, disability, and other ancillary lines.
  • Managed agency book of business at State Farm, ensuring client satisfaction and retention.
  • Developed new lines of insurance to expand product offerings and increase revenue.
  • Cultivated relationships with local businesses for client referrals.
  • Created marketing strategies, surpassed sales goals.

Education

Marketing Management And Research

Midlands Technical College
West Columbia, SC

Skills

  • Client Relationship Management
  • Benefits Administration
  • Benefit Administration Tools
  • COBRA and State Continuation Administration
  • Compliance with IRS regulations
  • Data Analysis and Reporting
  • Problem-solving and Decision-making
  • Effective Communication
  • Ability to train and mentor other account managers

Certification

Producer Health License
Producer Life & Annuities License

AHIP Certified


Timeline

Licensed Insurance Agent

Self Employed
01.2025 - Current

Administrator/Account Manager

Moneywise Solutions, Inc.
07.2016 - Current

Account Manager

VADA Benefits & Insurance
08.2011 - 02.2016

Marketing and Sales Account Manager

State Farm Insurance Plank Agency
08.2005 - 07.2010

Marketing Management And Research

Midlands Technical College
Hannah Jenkins