Hannah Jenkins
Robbinsville,NC
Summary
Customer-focused Retail Worker known for high productivity and efficient task completion. Specialized in inventory management, customer service, and sales support. Excel in communication, teamwork, and adaptability, ensuring seamless operations and positive customer interactions.
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
1
1
Language
5
5
years of professional experience
Work History
Housekeeping Cleaner
Microtel Hotel
Cherokee, North Carolina
04.2022 - 05.2022
- Cleaned guest rooms to ensure high standards of cleanliness and comfort.
- Organized cleaning supplies and equipment for efficient daily operations.
- Reported maintenance issues to management for timely resolution.
- Collaborated with team members to complete room turnovers promptly.
Retail Worker
Time out Market
Robbinsville, NC
04.2017 - 04.2018
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of the retail space and displays.
- Operated point-of-sale systems to process transactions efficiently.
- Stocked shelves with merchandise, ensuring proper placement and visibility.
- Collaborated with team members to create a welcoming atmosphere for guests.
- Handled inventory counts and reported discrepancies to management.
- Monitored product expiration dates to ensure quality standards were met.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Greeted customers, identified their needs and provided assistance with product selection.
- Managed cash register operations using POS system and processed sales and returns.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Supported other departments within the store when needed during busy periods or shortages in staff.
- Initiated friendly conversation with customers to determine level of assistance required.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Education
High School Equivalency
Murphy, NCSkills
- Room sanitation
- Inventory management
- Customer engagement
- Point-of-sale operation
- Time management
- Communication
- Sanitization procedures
- Restocking supplies
- Teamwork
- Customer service
- Staff training
Languages
English
Native/ Bilingual
Timeline
Housekeeping Cleaner
Microtel Hotel
04.2022 - 05.2022
Retail Worker
Time out Market
04.2017 - 04.2018
High School Equivalency