Hannah Jimenez
Summary
Motivated and adaptable professional with experience in administrative support, event coordination, and customer service across real estate, hospitality, and sports programs. Skilled in scheduling, logistics, communication, and team support in fast-paced environments. Proven ability to manage daily operations, assist with large-scale events, and deliver exceptional client and team experiences.
Overview
6
6
years of professional experience
Work History
Champions Lodge Housing Assitant
United States Tennis Association - USTA
Orlando , FL
09.2023 - Current
- Coordinated with coaches and athletic staff to organize player scheduling, transportation, and housing arrangements.
- Supported daily operations of national tennis events, including court readiness, equipment setup, and player logistics.
- Helped organize and distribute tournament materials, including draws, schedules, and informational packets for players, coaches, and staff.
- Planning and executing events, including team-building exercises, and delivering presentations.
- Oversaw player arrivals and departures, ensuring smooth transitions and accurate attendance tracking.
Real Estate Assistant
Young Real Estate
Orlando, FL
01.2021 - 08.2023
- Scheduled and coordinated appointments and property showings for agents and brokers with clients.
- Conducted post-contract follow-ups with clients to confirm transaction accuracy, and support a smooth closing process.
- Provided prompt responses to client inquiries by referencing available listings, company materials, and published information.
- Managed incoming calls, relayed messages, and directed inquiries to appropriate agents to ensure timely client communication.
Crew Trainer
Taco Bell
Orlando, Florida
11.2019 - 12.2021
- Trained new and existing team members on food safety procedures, customer service expectations, and operational workflows.
- Supported management in achieving speed-of-service goals and meeting customer satisfaction targets.
- Assigned daily tasks based on employee strengths to improve efficiency and uphold service quality.
- Mentored crew members in multiple positions to ensure flexible shift coverage and reduce staffing gaps.
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL05-2027
Associate of Arts - General Studies
Valencia College
Orlando, FL07-2025
Skills
- Verbal and written communication
- Public speaking
- Team collaboration
- Data entry and record keeping
- Document preparation and distribution
- Handling confidential or sensitive information
- Supporting large-scale events
- Task delegation
Timeline
Champions Lodge Housing Assitant
United States Tennis Association - USTA
09.2023 - Current
Real Estate Assistant
Young Real Estate
01.2021 - 08.2023
Crew Trainer
Taco Bell
11.2019 - 12.2021
Bachelor of Science - Psychology
University of Central Florida
Associate of Arts - General Studies
Valencia College
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