Summary
Overview
Work History
Education
Timeline
Generic

Hannah M. Johnson

Houston,TX

Summary

Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.

Overview

12
12
years of professional experience

Work History

Driver Hiring Specialist

TransForce
09.2022 - Current
  • Responsible for sourcing and recruiting qualified drivers for TransForce, a leading transportation and logistics company.
  • Conduct thorough screenings and interviews to assess candidates' driving experience, qualifications, and safety records.
  • Collaborate with hiring managers to understand specific driver requirements and tailor recruitment strategies accordingly.
  • Utilize various job boards, social media, and industry networks to attract potential driver candidates.
  • Maintain a database of prospective drivers and manage applicant tracking systems for efficient hiring processes.
  • Coordinate and facilitate driver orientation sessions, ensuring compliance with company policies and regulations.
  • Stay up-to-date with industry trends and changes in regulations to ensure the hiring process remains in line with legal requirements.
  • Monitor driver turnover and implement strategies to improve retention and driver satisfaction.
  • Collaborate with the HR team to handle onboarding paperwork, background checks, and other hiring-related administrative tasks.

Office & Logistics Manager

Missy Stewart Designs
07.2019 - 09.2022
  • Utilize my strong service mentality, good intuition for people and refined organizational, planning, and prioritization skills to proactively oversee the smooth running of the Missy Stewart Designs Office and Team
  • Handle all incoming potential client needs, explaining services and value the company can provide, ultimately succeeding in new client acquisition
  • Draft and execute all letters of agreement for new clients
  • Work closely with the owner of the business to hire, onboard, and retain quality team members
  • Document systems and templates of policies and procedures for the team to make days at work efficient and enjoyable, ultimately laying the foundation to support future growth for Missy Stewart Designs
  • Responsible for all procurement needs such as:
  • evaluating suppliers, managing vendor contract negotiations, negotiating fuel surcharge costs
  • Place all purchase orders, create documentation to track all orders, schedule warehouse appointments to receive merchandise, ensure all merchandise has been thoroughly inspected and damages have been reported, schedule delivery of the merchandise to clients, and communicate details to clients as the status of the merchandise is updated

Service Manager

Wells Fargo Bank
06.2016 - 07.2019
  • Carry out Wells Fargo’s Vision and Values by building lifelong relationships with our customers and team members
  • Work with other members of management to create and model a positive work environment
  • Demonstrate leadership by using coaching skills to motivate and support team members in their daily activities as well as encouraging them in developing their careers
  • Ability to resolve difficult customer situations effectively while delivering friendly customer service and ensuring the highest level of customer satisfaction throughout interactions
  • Manage the day to day operations of the teller line
  • Comply with all of the policies and procedures of the bank along with ensuring all team members are able to act in accordance

Personal Banker

Wells Fargo Bank
01.2015 - 06.2016
  • Strong focus to exceed our customers’ needs while helping them succeed financially through building strong relationships while managing and servicing their banking relationship and effectively cross-selling products and services
  • Focus on providing financial and credit services with the goal of gaining 100% of the customers' business relationship by completing a needs assessment while following the roadmap
  • Develop and maintain relationships with Wells Fargo business partners to help meet customers varying needs
  • Appointed Learn Call Leader, Ethically Speaking Captain

Teller

Wells Fargo Bank
09.2013 - 01.2015
  • Responsible for maintaining and balancing a cash drawer and processing customer transactions within assigned limits
  • Gave introduction to customers about new products and various services to help meet their needs
  • Engaged customers and uncovered financial needs to refer to Bankers
  • Minimized risk/loss exposure by adhering to policy requirements and established guidelines
  • Assisted in daily vault balancing, ATM Processing, Night Drop deposits and prepared cash shipments
  • Recipient of Quarterly All Star Awards

Prestige Consultant

Ulta Beauty
08.2012 - 05.2013
  • Product Line Specialist with a profound knowledge of product features and benefits
  • Consulted with clients to match products that met their specific needs
  • Promoted new services and special promotions to clients
  • Appointment Coordinator for Special Line events
  • Responsible for meeting individual sales and productivity goals

Spa Associate

Peppermill Resort Spa and Casino
09.2011 - 05.2012
  • Responsible for the daily operation of the spa and guest check-in and out
  • Reviewed and inspected housekeeping and spa cleaning schedule to ensure the quality of guest experience and comfort
  • Optimized the sophistication and comfort of the overall experience with meticulous personalized services and impeccable standards of excellence as a AAA Four Diamond Award Resort

Education

BBA - Human Resource Management

Southern New Hampshire University
Hooksett, NH
12.2025

Timeline

Driver Hiring Specialist

TransForce
09.2022 - Current

Office & Logistics Manager

Missy Stewart Designs
07.2019 - 09.2022

Service Manager

Wells Fargo Bank
06.2016 - 07.2019

Personal Banker

Wells Fargo Bank
01.2015 - 06.2016

Teller

Wells Fargo Bank
09.2013 - 01.2015

Prestige Consultant

Ulta Beauty
08.2012 - 05.2013

Spa Associate

Peppermill Resort Spa and Casino
09.2011 - 05.2012

BBA - Human Resource Management

Southern New Hampshire University

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Hannah M. Johnson