Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Johnson

Equality,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Office Manager/Bookkeeper

Jim Hayes Ford, Inc
01.2022 - 03.2024
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
  • Generated detailed financial reports for management review, facilitating informed decisionmaking.
  • Collaborated with external auditors to facilitate the annual audit process, providing necessary documentation as required.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Supported year-end closing procedures by preparing adjusting journal entries as needed.
  • Provided support during audits by supplying requested documentation promptly and accurately.
  • Maintained and processed invoices, deposits, and money logs.

Title Clerk

Jim Hayes Ford, Inc
12.2019 - 01.2022
  • Streamlined title processing by efficiently managing documentation and maintaining accurate records.
  • Enhanced customer satisfaction by providing timely and accurate title information for vehicle transactions.
  • Collaborated with various departments to ensure smooth workflow for title processing and delivery.
  • Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
  • Continuously improved processes for title management, identifying areas of improvement and implementing changes where necessary.
  • Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.
  • Negotiated successfully with lienholders to resolve outstanding debt issues impacting clients'' ability to secure clear vehicle titles promptly.
  • Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
  • Served as a liaison between buyers and sellers during the titling process, ensuring all parties were informed about their responsibilities.
  • Created a centralized filing system that allowed easy access to pertinent information about each client''s vehicle title status or history.
  • Performed data entry and other administrative tasks to keep records and files organized and accurate.
  • Entered title and vehicle information into database.
  • Communicated with customers to resolve common title issues.
  • Prepared tax and title documents to submit legal transfer work to DMV.
  • Handled cash and credit card payments accurately.
  • Calculated and remitted state sales tax, service, and other charges.
  • Collected taxes and fees, submitted payments and issued receipts.

Veterinary Assistant/Accounts Receivable Clerk

Harrisburg Vet Clinic
10.2014 - 10.2019
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
  • Improved client relations through effective communication and education on pet health needs.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
  • Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
  • Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
  • Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
  • Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
  • Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
  • Provided customer support to clients, answering questions and addressing concerns.
  • Fostered positive relationships clients staff vendors community members promote collaborative inclusive atmosphere professional growth.

Education

High School Diploma -

Gallatin County High School
Junction, IL
05.2014

Skills

  • Bookkeeping
  • Data Entry
  • Billing
  • Team Supervision
  • Administrative Support
  • Expense Reporting
  • Customer Service
  • Documentation and control
  • Report Writing
  • Financial Tracking
  • Relationship Building
  • Payroll and budgeting
  • Employee Training
  • Account Reconciliation
  • Human Resources
  • Scheduling
  • Financial Reporting
  • Clerical Support
  • Meeting planning
  • Staff Management
  • Staff hiring
  • Inventory Recordkeeping

Certification

  • CNP - Certified Notary Public

Timeline

Office Manager/Bookkeeper

Jim Hayes Ford, Inc
01.2022 - 03.2024

Title Clerk

Jim Hayes Ford, Inc
12.2019 - 01.2022

Veterinary Assistant/Accounts Receivable Clerk

Harrisburg Vet Clinic
10.2014 - 10.2019

High School Diploma -

Gallatin County High School

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Hannah Johnson