Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Johnson

Evans,GA

Summary

Proven to excel in high-pressure environments, I leveraged my organizational skills and customer service expertise at Hannah Johnson Photography LLC to enhance client satisfaction and streamline operations. By implementing efficient photo editing workflows and fostering strong client relationships, I significantly contributed to business growth and operational efficiency, showcasing my dedication and results-driven approach.

Overview

16
16
years of professional experience

Work History

Photographer

Hannah Johnson Photography LLC
05.2010 - Current
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Planned and prepared for on-location and studio shoots.
  • Developed strong relationships with clients through clear communication and professionalism.
  • Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
  • Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
  • Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
  • Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
  • Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
  • Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.
  • Continuously improved technical skills by staying updated on industry trends and new equipment.
  • Negotiated contracts with vendors, securing cost-effective solutions for photography equipment and software.
  • Managed social media accounts, showcasing portfolio and attracting new clients through engaging content.
  • Collaborated with graphic designers to create visually cohesive marketing materials.
  • Developed structured archiving system for photo storage, ensuring easy access and organization of thousands of images.
  • Enhanced brand visibility by executing compelling photo shoots for marketing materials.
  • Cultivated diverse portfolio that showcased versatility across various photography genres, attracting broader client base.
  • Built and maintained strong relationships with clients, resulting in high rate of repeat business.
  • Conducted market research to stay ahead of photography trends, integrating new styles into shoots to keep offerings fresh.
  • Generated cost-effective solutions for client's photography needs.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
  • Boosted revenue by identifying new business opportunities and diversifying product offerings.
  • Increased client satisfaction by implementing innovative business strategies and streamlining processes.
  • Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
  • Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.

Office Manager

Csra Life Saver
03.2014 - 06.2014
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Increased customer satisfaction by developing effective client feedback system that led to service improvements.
  • Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
  • Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Implemented comprehensive training program for new hires, improving their integration into team and productivity.
  • Optimized office space utilization, leading to more efficient and productive work environment.
  • Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Vet Technician

Csra Life Saver
01.2013 - 06.2014
  • Handled challenging animal behavior situations calmly and effectively to ensure safety for all involved parties.
  • Contributed to team collaboration through effective communication and cooperation with colleagues.
  • Assisted in surgical procedures with proper preparation and sterilization techniques, ensuring a safe environment.
  • Efficiently performed lab work, including blood draws, urinalysis, and fecal examinations for accurate diagnoses.
  • Maintained clean and sanitary conditions within the clinic by following strict sanitation protocols and guidelines.
  • Administered routine, post-operative and daily treatments to animals under direction and supervision of veterinarian.
  • Managed appointment scheduling effectively to accommodate urgent cases while maintaining daily workflow balance within the clinic setting.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Administered medications to animals in treatment and documented changes in condition.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Effectively communicated client concerns to veterinarians, resulting in more targeted treatment plans.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Improved patient care by providing compassionate assistance during exams, surgeries, and medical procedures.
  • Enhanced clinic efficiency by maintaining organized records and ensuring accurate patient information.
  • Educated pet owners on preventative care measures to promote optimal animal health longterm.
  • Developed strong relationships with clients through excellent customer service skills and genuine compassion for their pets'' needs.
  • Regularly monitored inventory levels and reordered supplies as needed for uninterrupted clinic operations.
  • Administered medications and vaccinations as prescribed, contributing to the overall well-being of animals.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Provided thorough aftercare instructions for clients, promoting successful at-home recovery for patients.
  • Collaborated with local animal shelters as a clinic liaison, facilitating the provision of necessary medical care for rescued animals.
  • Restrained animals to protect veterinarians from potential harm.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Administer medications, vaccines and treatments as instructed by veterinarian.
  • Educated clients on nutrition, preventive health and other animal care.
  • Maintained detailed records of animal health care and diagnostic treatments.
  • Trained and mentored other LVT staff.
  • Designed and created client education materials and marketing materials for hospital services.

Administrative Assistant

Jim Luca Electric
09.2012 - 01.2013
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
  • Developed filing system for historical documents, preserving important company records and improving access to information.

Vet Technician

Jefferson Animal Hospital
12.2011 - 08.2012
  • Handled challenging animal behavior situations calmly and effectively to ensure safety for all involved parties.
  • Contributed to team collaboration through effective communication and cooperation with colleagues.
  • Assisted in surgical procedures with proper preparation and sterilization techniques, ensuring a safe environment.
  • Efficiently performed lab work, including blood draws, urinalysis, and fecal examinations for accurate diagnoses.
  • Maintained clean and sanitary conditions within the clinic by following strict sanitation protocols and guidelines.
  • Administered routine, post-operative and daily treatments to animals under direction and supervision of veterinarian.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Administered medications to animals in treatment and documented changes in condition.
  • Supported veterinarians with diagnostic tests to facilitate timely detection of health issues in patients.
  • Educated pet owners on preventative care measures to promote optimal animal health longterm.
  • Developed strong relationships with clients through excellent customer service skills and genuine compassion for their pets'' needs.
  • Regularly monitored inventory levels and reordered supplies as needed for uninterrupted clinic operations.
  • Administered medications and vaccinations as prescribed, contributing to the overall well-being of animals.
  • Provided thorough aftercare instructions for clients, promoting successful at-home recovery for patients.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Provided support during dental procedures through proper equipment handling and maintenance of oral hygiene standards in patients.
  • Collaborated with local animal shelters as a clinic liaison, facilitating the provision of necessary medical care for rescued animals.
  • Restrained animals to protect veterinarians from potential harm.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Administer medications, vaccines and treatments as instructed by veterinarian.
  • Assisted veterinarians with radiographs and ultrasounds.
  • Collected and prepared specimens for laboratory testing.
  • Assisted in preparation and administration of anesthesia for surgical processes.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care.
  • Performed fecal examinations, urinalysis and bloodwork.
  • Performed dental cleanings using ultrasonic scaler.

Kennel Technician

Jefferson Animal Hospital
08.2011 - 12.2011
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Enhanced animal socialization skills through daily interaction and playtime activities.
  • Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
  • Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.

Administrative Assistant

Peachtree Village
04.2010 - 08.2011
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.

Activities Assistant

Peachtree Village
08.2008 - 08.2011
  • Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
  • Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
  • Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
  • Planned, coordinated, and implemented activities to address needs of participants with varying abilities.

Education

High School Diploma -

Calvary Christian Academy
Lawrenceville, GA
06.2010

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Customer relations
  • Clear oral/written communication
  • Billing
  • Scheduling and calendar management
  • Administrative support
  • Payroll processing
  • Document management
  • Credit and collections
  • Mail handling
  • Scheduling
  • Inventory control
  • Staff management
  • Employee supervision
  • Human resources
  • Staff hiring
  • Employee training
  • Policy implementation
  • Workflow optimization
  • Team supervision
  • Business administration
  • Travel coordination
  • Compliance monitoring
  • Computer skills
  • Time management
  • Filing
  • Documentation and recordkeeping
  • Database entry
  • Dedicated team player
  • Appointment scheduling
  • Recordkeeping
  • Deadline oriented
  • Professional and mature
  • Invoice processing
  • Meticulous attention to detail
  • Multi-line phone systems
  • Intravenous catheterization
  • Surgical assistance
  • Vaccine administration
  • Medical history collection
  • General anesthesia monitoring
  • Diagnostic imaging
  • IV medication administration
  • Intravenous injection
  • Laboratory skills
  • Surgical preparation
  • Pharmacy duties
  • Client education
  • Anesthesia administration
  • Medical record-keeping
  • Vaccinations
  • Patient monitoring
  • Intramuscular injection
  • Dental procedures
  • Wound treatment
  • Instrument pack sterilization
  • Sanitation protocols
  • Vital signs
  • Heartworm diagnostic testing
  • Veterinary office administration

Timeline

Office Manager

Csra Life Saver
03.2014 - 06.2014

Vet Technician

Csra Life Saver
01.2013 - 06.2014

Administrative Assistant

Jim Luca Electric
09.2012 - 01.2013

Vet Technician

Jefferson Animal Hospital
12.2011 - 08.2012

Kennel Technician

Jefferson Animal Hospital
08.2011 - 12.2011

Photographer

Hannah Johnson Photography LLC
05.2010 - Current

Administrative Assistant

Peachtree Village
04.2010 - 08.2011

Activities Assistant

Peachtree Village
08.2008 - 08.2011

High School Diploma -

Calvary Christian Academy

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