Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Hannah Joseph

Worthington,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable Team Leader enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Attentive Team leader passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

20
20
years of professional experience

Work History

Direct Support Professional

Consumer Support Services
05.2016 - Current
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
  • Supervised daily activities and provided assistance to staff.
  • Transported clients to medical and dental appointments to provide support.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Developed rapport to create safe and trusting environment for care.
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Educated clients and family members on relevant topics to support independent living.
  • Researched community resources and services to provide accessibility and assistance to clients.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with daily living activities, running errands, and household chores.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Recorded status and duties completed in logbooks for management.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Completed regular check-ins and progress report for each client.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Scheduled daily and weekly care hours for client caseload.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Maintained entire family's schedule and organized events.
  • Liaised with key accounts to deliver targeted administrative household support.

Secretary

Diamonds International Corporation
01.2004 - 09.2009
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Created and updated records and files to maintain document compliance.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Maintained electronic filing systems and categorized documents.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Drafted agendas, recorded minutes and generated documents to facilitate meetings.
  • Recorded and tracked operational expenses to identify and eliminate wasteful spending.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Composed inter-office correspondence and provided product and service information to customers.
  • Screened visitors and issued badges to maintain safety and security.
  • Booked airfare, hotel, and ground transportation to coordinate office travel.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.

Education

Associate of Science - Computer And Information Sciences

Columbus State Community Collage
12.2023

. Diploma in Computer Software

Sulisha School of Technology
Freetown, SL
07.2006

Diploma in Data Processing - Computer And Information Sciences

Xara Computer Training Institute Freetown Sierra L
05.2006

Skills

  • Ability to Lift
  • Nursing Assistance
  • Assisting with Daily Living
  • Developmental Disabilities
  • Injury Support
  • Knowledge of State Regulations
  • Mobility Support
  • Dietary Needs
  • Computerized Time Management Systems
  • Safety Behaviors
  • Illness Adaptation
  • Deliver Exceptional Care
  • Patient Rapport
  • Client Support
  • Compassionate Client Care
  • Healthcare
  • Developing Client Trust
  • Charting and Documentation
  • First Aid Certification
  • Client Records Management
  • Remote Video Conferencing
  • Community Integration Support
  • Care Plan Assessment
  • Client Requirements
  • Accurate Documenting
  • Review Cases
  • First Aid and Safety
  • Case Management
  • Emergency Situations
  • Company Guidelines
  • Word Processing
  • Patient Education
  • Laptop and Tablet Operation
  • Clean Living Spaces
  • Crisis Management
  • Infection Control Procedures

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 105 in the development of Mende Descendents Association.
  • Documented and resolved conflict which led to peaceful resolution .

Timeline

Direct Support Professional

Consumer Support Services
05.2016 - Current

Secretary

Diamonds International Corporation
01.2004 - 09.2009

Associate of Science - Computer And Information Sciences

Columbus State Community Collage

. Diploma in Computer Software

Sulisha School of Technology

Diploma in Data Processing - Computer And Information Sciences

Xara Computer Training Institute Freetown Sierra L

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