Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Stone

Gresham,OR

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

BOH Team Member

Chick-Fil-A
07.2022 - Current
  • Unloaded and stocked kitchen supplies.
  • Maintained and sanitized service stations, prep areas, and countertops.
  • Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
  • Removed garbage, compost, and recycling, and placed in designated container areas.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.

Customer Service Associate

Walgreens
10.2021 - 07.2022
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Informed customers about special promotions and provided detailed information for various products.
  • Provided training and support to new associates to help provide high-quality customer service.
  • Handled billing and payment issues following guidelines, resolving disputes properly.

Captain

MOD Pizza
03.2020 - 09.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Education

-

David Douglas High School
Portland, OR

Skills

  • Cash Register Operation
  • Kitchen Equipment Operation
  • Food Storage
  • Customer Engagement
  • Conflict Resolution
  • Team Leadership
  • Training Assistance
  • POS System Operation
  • Team Supervision
  • Cash Handling

Certification


  • Food Handlers Card - Until April 2026
  • OLCC - Until April 2025

Timeline

BOH Team Member

Chick-Fil-A
07.2022 - Current

Customer Service Associate

Walgreens
10.2021 - 07.2022

Captain

MOD Pizza
03.2020 - 09.2021

-

David Douglas High School

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