Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hannah Kelley

Mesquite,TX - Texas

Summary

Dynamic and customer-focused professional with proven cash handling expertise and organizational proficiency at Kroger. Adept at enhancing customer satisfaction through exceptional service and effective merchandising strategies. Committed to building lasting relationships and fostering a welcoming environment, ensuring repeat business and loyalty. Reliable team player with strong multitasking abilities.

Overview

2023
2023
years of professional experience

Work History

Utility Clerk

Kroger
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Engaged with customers to effectively build rapport and lasting relationships.

Sales Associate

FYE
11.2022 - 02.2023

Organized shelves to enhance product visibility and accessibility. Maintained overall store cleanliness during shifts. Conducted comprehensive cleaning at closing hours to meet hygiene standards.

Sales Associate

The Children's Place
10.2021 - 03.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Engaged with customers to effectively build rapport and lasting relationships.

Education

Education

Mesquite High School
Mesquite, TX
06.2021

Skills

  • Organizational proficiency
  • Cash handling expertise
  • Stocking and replenishment
  • Merchandising strategies
  • Customer satisfaction
  • Verbal and writing communication
  • Teamwork
  • Multitasking
  • Reliability

Languages

English
Native or Bilingual
American sign language
Limited Working

Timeline

Sales Associate

FYE
11.2022 - 02.2023

Sales Associate

The Children's Place
10.2021 - 03.2022

Utility Clerk

Kroger

Education

Mesquite High School