Hannah Kelsey

I started out my Starbucks journey as a barista until I worked my way up as a shift supervisor.

As a shift supervisor, it is my responsibility to make sure the store is running smoothly and to ensure every barista is fulfilling their role effectively.

This experience has helped me improve my communication skills, developing stable work relationships, and the ability to adjust a plan on the spot when it is needed.

I have a role in all aspects of the store: training, inventory, management, and working on the floor.

My responsibility was to create a warm, nurturing environment for the children with whom I would be assigned to that day.

I had the privilege to work with children of different ages and backgrounds.

I developed a trust with a child who was known for behavioral and anger issues in the daycare, so I was assigned to work with him one on one.

I started as a sales associate in the shoe department. I focused on providing quality one on one customer service and keeping my department organized and well stocked.

I worked my way to the front counters, where my focus turned to giving an efficient checkout experience and offering credit card applications.

I would do whatever was needed to move the job along quicker.

This entailed assessing the jobs, doing tear off, driving for supplies, working with shingles and metal roof types, clean up, etc.