Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hannah Kim

Summary

A critical thinker with high empathy ready to navigate challenges, contribute to the success in the multifaceted healthcare system, and offer strategic guidance through inspiring ideas whilst implementing best practices efficiently.

Overview

8
8
years of professional experience

Work History

Medical Assistant

Dr. Stephen Kurylas
11.2018 - Current
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Oriented and trained new staff on proper procedures and policies.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.

Account Management Specialist

T. Rowe Price
08.2019 - 02.2022
  • Provided account oversight, validating practices and verifying contract compliance.
  • Developed and maintained strategic operational processes, streamlining customer experience and adding value to company.
  • Tracked statistical information for department and compiled data into reports submitted to management according to rigorous timetables.
  • Collaborated with off-site personnel to verify consistent information accessibility and improve customer experience.
  • Coordinated with internal teams to facilitate prompt delivery of client projects.
  • Liaised with marketing and sales teams to develop targeted campaigns.
  • Monitored and analyzed customer feedback to identify opportunities for improvement.

Management of Aging Intern

Erickson School
01.2016 - 12.2018
  • Facilitated successful completion of projects from concept to launch.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Provided project progress updates and proposed solutions to issues.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.
  • Prepared project presentations and reports to assist senior staff.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.

Health Administrative Intern

Maryland Department Of Aging
01.2018 - 05.2018
  • Supported clinical staff members with data entry, word processing, completing work orders and creating and maintaining files.
  • Established and maintained effective communication with staff, physicians, and community organizations to promote high quality patient care.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Helped develop community awareness and outreach programs targeting specific demographics or health issues.
  • Engaged members of public in available resources through friendly and knowledgeable support.
  • Assisted with planning and implementation of special events.

Education

Bachelor of Arts - Health Administration Public Policy

University of Maryland - Baltimore County
Baltimore, MD
12.2018

Skills

  • EMR Systems
  • Microsoft Excel Proficient
  • Account Management
  • Medical Records Management
  • Customer Service Management
  • Direct Patient Care
  • Medical Billing and Coding
  • Bookkeeping Support

Languages

Korean
Native or Bilingual
English
Native or Bilingual

Timeline

Account Management Specialist

T. Rowe Price
08.2019 - 02.2022

Medical Assistant

Dr. Stephen Kurylas
11.2018 - Current

Health Administrative Intern

Maryland Department Of Aging
01.2018 - 05.2018

Management of Aging Intern

Erickson School
01.2016 - 12.2018

Bachelor of Arts - Health Administration Public Policy

University of Maryland - Baltimore County

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Hannah Kim