Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Kimbell

Portland,OR

Summary

Resourceful professional with a focus on operational efficiency and team collaboration. Known for effective communication and public safety awareness, delivering critical information during emergencies while coordinating with multiple agencies.

Overview

8
8
years of professional experience
5
5
Certifications

Work History

Emergency communications Sr. Dispatcher

Bureau of Emergency Communications
Portland, Oregon
09.2021 - Current
  • Delivered critical information to first responders, facilitating timely and effective responses during emergencies.
  • Collaborated with law enforcement and fire departments, improving coordination and overall response effectiveness.
  • Trained new dispatch personnel in call-taking, dispatching, and operational standards.
  • Provided mentorship and peer support to assist trainees meeting rigorous training requirements.
  • Coordinated with city departments to provide timely updates, ensuring all operational needs were met during emergencies.
  • Operated dispatch software, tracking unit locations and statuses efficiently.

Cafe Manager

Broder Soder
Portland, Oregon
03.2021 - 09.2021
  • Managed daily café operations, optimizing staff workflow for improved service delivery.
  • Coordinated staff schedules to ensure adequate coverage during peak service hours.
  • Designed inventory systems to streamline stock management and reduce waste.

Restaurant Manager

Tasty and Alder
Portland, Oregon
04.2018 - 03.2020
  • Oversaw daily restaurant operations, ensuring efficient scheduling, effective budgeting, and accurate inventory control.
  • Addressed customer complaints, significantly improving satisfaction during dining experiences.
  • Conducted regular staff meetings to communicate expectations and updates effectively.
  • Streamlined inventory management and ordering processes, maintaining optimal supply levels.

Education

Bachelors of General Studies - Healthcare Administration

University of Nebraska At Omaha
Omaha, NE
01-2017

Skills

  • Dispatch software operation
  • Training and mentoring
  • Crisis management
  • Resource coordination
  • Public safety awareness
  • Team collaboration
  • Effective communication
  • Critical thinker

Certification

CPR certified

Timeline

Emergency communications Sr. Dispatcher

Bureau of Emergency Communications
09.2021 - Current

Cafe Manager

Broder Soder
03.2021 - 09.2021

Restaurant Manager

Tasty and Alder
04.2018 - 03.2020

Bachelors of General Studies - Healthcare Administration

University of Nebraska At Omaha
Hannah Kimbell