Hannah Knoepfle
Springfield,IL
Summary
Dynamic and client-focused professional with a proven track record at BJ Grand Salon, enhancing customer satisfaction through exceptional service and advanced communication skills. Specializes in sanitation practices and conflict resolution, significantly contributing to workplace efficiency and team morale. Demonstrated ability to increase product sales through knowledgeable recommendations.
Overview
3
3
years of professional experience
Work History
Stylist Assistant
BJ Grand Salon
05.2023 - 12.2024
- Assisted hair stylists with colorwork by applying base colors and toners.
- Offered exceptional service and support to walk-in and scheduled customers.
- Helped prepare clients for hair service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Massaged clients' scalp during shampoos.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Ice Deli Attendant
Rochester's Ice Deli
05.2022 - 08.2022
- Improved customer satisfaction by providing exceptional ice deli service and maintaining a clean workspace.
- Contributed to positive workplace morale by fostering a collaborative environment among colleagues in the ice deli department.
- Maintained equipment functionality with regular cleaning and routine maintenance checks as necessary for optimal performance.
- Ensured food safety by adhering to proper handling, storage, and sanitation guidelines.
Sales Associate
Old Navy
10.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Illinois State University
Normal, IL05-2027
High School Diploma -
Rochester High School
Rochester, IL05-2023
Skills
- Sanitation practices
- Advanced communication skills
- Conflict resolution skills
Timeline
Stylist Assistant
BJ Grand Salon
05.2023 - 12.2024
Ice Deli Attendant
Rochester's Ice Deli
05.2022 - 08.2022
Sales Associate
Old Navy
10.2021 - 01.2022
High School Diploma -
Illinois State University
High School Diploma -
Rochester High School
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