Hannah Korzenborn-Holland
Saint Clair Shores,USA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to ensure success and contribute to organizational growth.
Overview
13
13
years of professional experience
Work History
Dog Groomer
The Dog Shoppe
04.2024 - Current
- I am a certified groomer with 4 years of grooming experience in a variety of salon settings. I am proficient in breed specific cuts as well as customer tailored ones. I especially enjoy breed cuts for schnauzers, retrievers, and poodles of all sizes.
Dog Groomer
Petco
06.2022 - 11.2023
- I received my grooming certification from Petco's training course in 2022.
- My duties included:
- Bathing dogs, externally expressing anal glands, drying with a high velocity dryer, clipping and buffing claws, shaving trimming and styling nearly all coat types and lengths- including breed specific cuts, brushing teeth, etc. I also performed salon maintenance and customer service daily.
Shelter Assistant
City of Madison Heights
09.2021 - 05.2022
- General care of animals, including: feeding, giving water, administering medications, walking, cleaning, light training, monitoring and helping to transport on an as needed basis. Taking calls, receiving intakes, processing adoptions, posting animals on relevant social media sites. Assisting Animal Control Officer with special intake cases, as well as preparing kennels and labeling appropriately. Updating logbooks and medical information on animals. Cleaning the shelter, including laundry, scrubbing kennels, dusting, mopping, and other general upkeep. Restocking supplies as necessary. Keeping ACO informed on all incoming and outgoing animals and inquiries.
Caregiver
Independent Contract
01.2017 - 01.2021
- Continual general care. Cleaning messes, assisting with feeding, changing, and bathing. General upkeep of the house and yard, as well as pet care. Providing enriching activities, aiding and redirecting patient in relation to Alzheimer's and Lewy Body Dementia related symptoms. Driving patient to and from appointments, tracking and passing proper medications.
Panner
Knickerbocker Baking Co
08.2016 - 01.2017
- Preparing, sorting, and panning dough. Cleaning, adjusting, and triple-checking machine and surrounding area for cleanliness and effectiveness. Cleaning, spraying and stacking pans, Assisting and reporting to the machine operator. End of shift closing procedures, such as cleaning, restocking, and resetting area for the night shift.
Sales Associate, Cashier
Michael's
11.2015 - 01.2016
- Greeting and assisting customers in a friendly and timely manner. Running a register, taking calls, and placing holds. General store maintenance and up-keep. Occasional loss-prevention duties. Assisting with returns and refunds, replacing items, and upselling appropriate items. Proper opening and closing procedures, such as cleaning the store, restocking shelves, and replacing returns.
Sales Associate, Cashier
Halloween City
10.2015 - 11.2015
- Greeting and assisting customers in a friendly and timely manner. Running a register, taking calls, and placing holds. General store maintenance and up-keep. Assisting with returns and refunds, replacing items, and upselling appropriate accessories. Manning the fitting rooms and returning stock to appropriate shelves. Proper opening and closing procedures, such as cleaning the store, restocking shelves, and replacing returns.
Hostess, Cashier, Busser
Pronto
05.2014 - 05.2015
- Greeting patrons and quickly seating them according to rotation. Assisting servers in setting and preparing tables, as well as assisting bussers in cleaning and clearing tables between patrons. Addressing patron concerns and problem solving, as well as alerting proper authority. Receiving phone calls and placing carryout orders. Taking inventory and restocking items as necessary. Assisting the kitchen in preparing carryout orders. Preparing desserts and drink orders. Setting up and breaking down patio seating. Keeping a clean and professional looking reception area.
Sales Associate, Cashier
Body Arts
10.2013 - 12.2013
- Stocking merchandise, cleaning the kiosk and surrounding area. Receiving phone calls and holding items. Running a register, making returns when possible, and assisting customers in choosing proper jewelry. Upselling appropriate items and accessories. Informing customers of proper jewelry and piercing care. Opening and closing the kiosk, keeping the kiosk and surrounding area looking clean and professional.
Sales Associate, Fitting Room Attendant
Lover's Lane
09.2013 - 10.2013
- Stocking merchandise and taking inventory. Running a register, making returns, and placing holds. General store maintenance. Receiving calls, assisting customers on the floor and in fitting rooms. Fitting customers for costumes, shoes, and dancewear. Upselling appropriate accessories. Opening and closing procedures.
Sandwich Artist, Cashier
Subway
02.2013 - 08.2013
- Running a register. Maintaining a clean and and food-safe environment. Stocking supplies, assisting customers, receiving calls, and preparing and storing food items. Making pick-up runs for supplies as needed. Panning, proofing, and baking bread. Safely slicing vegetables and cleaning utensils as needed. Opening and closing procedures.
Education
General Studies (Some College) -
Oakland Community College
Royal Oak, MI01-2016
High School Diploma - undefined
Hazel Park High School
Hazel Park, MI01-2013
Skills
- Cashier
- Busser
- Pet Care
- Communication skills
- Pet grooming
- Serving Experience
- Meal Preparation
- Dog handling
- Customer service
- Organizational skills
- Food Preparation
- Home Care
- Animal handling
- Cash handling
- Caregiving
- Phone etiquette
- Cooking
- Baking
- Cleaning Experience
- Animal care
- Host/Hostess
- Medication Administration
- Kennel experience
- Patience and empathy
- Relationship building
- Animal handling expertise
Additional Information
- Authorized to work in the US for any employer
- Deep, lifelong love of animals
- Passion for efficiency
- High standards for quality customer service
- Excellent with cash handling and balancing
- Ability to manage a small store without supervision
- Self-Motivated and trustworthy
- Manages store operations without assistance
- Works well in a fast-paced, busy environment
- Readily takes on new projects and criticism to better performance
- Eager to learn new skills
Timeline
Dog Groomer
The Dog Shoppe
04.2024 - Current
Dog Groomer
Petco
06.2022 - 11.2023
Shelter Assistant
City of Madison Heights
09.2021 - 05.2022
Caregiver
Independent Contract
01.2017 - 01.2021
Panner
Knickerbocker Baking Co
08.2016 - 01.2017
Sales Associate, Cashier
Michael's
11.2015 - 01.2016
Sales Associate, Cashier
Halloween City
10.2015 - 11.2015
Hostess, Cashier, Busser
Pronto
05.2014 - 05.2015
Sales Associate, Cashier
Body Arts
10.2013 - 12.2013
Sales Associate, Fitting Room Attendant
Lover's Lane
09.2013 - 10.2013
Sandwich Artist, Cashier
Subway
02.2013 - 08.2013
High School Diploma - undefined
Hazel Park High School
General Studies (Some College) -
Oakland Community College