Hannah kozuhowski
Kissimmee
Summary
Dynamic professional with a strong work ethic and a passion for guest engagement, honed at Walt Disney World. Proven ability to enhance visitor satisfaction through effective safety protocols and cleanliness standards, while fostering a welcoming atmosphere. Skilled in multitasking and public speaking, ensuring memorable experiences for guests of all ages.
Overview
15
15
years of professional experience
Work History
Attractions Attendant
Universal Studios Orlando
05.2025 - Current
- I immerse guests at Race Through New York Starring Jimmy Fallon, ensuring a memorable experience while fostering a welcoming environment.
- I apply safety protocols and cleanliness standards leading to a safer environment and boosting guest trust and enjoyment.
- I execute guest flow processes, reducing wait times and significantly improving visitor satisfaction ratings.
Transportation Cast Member
Walt Disney Parks and Resorts
06.2024 - Current
- I engage with guests on ferry boats, enhancing their experience through informative interactions and ensuring a welcoming atmosphere.
- I promote the magic of Disney through informative interactions, encouraging a memorable experience for guests of all ages.
- I implement safety protocols during boat operations, significantly reducing incidents and ensuring a secure environment for all guests.
Disney College Program Intern
Walt Disney Company
06.2023 - 05.2024
- I delivered engaging driving tours at Kilimanjaro Safaris, enhancing guest understanding of wildlife and conservation efforts.
- I utilized interactive storytelling techniques to engage guests, leading to noticeable increases in their understanding of conservation efforts.
- I maintained safety protocols during tours, ensuring a secure experience for guests, while improving operational efficiency.
Intergrated Studies Coach
Millersville University
09.2021 - 04.2023
- I implemented organizational strategies for students, leading to noticeable improvements in homework completion and time management.
- I provided personalized guidance to students, fostering a positive learning environment and enhancing engagement for those with diverse learning needs.
Zookeeper Intern
Plumpton Park Zoo
05.2022 - 08.2022
- I assisted in daily animal care and feeding routines to ensure optimal health and well-being.
- I maintained clean and safe animal habitats through routine inspections and sanitation protocols.
- I supported educational programs by interacting with visitors and sharing knowledge about animal behavior.
- I maintained clean and safe exhibit spaces for both animals and guests, ensuring a high standard of hygiene and visual appeal.
Customer Associate
Wawa
04.2018 - 08.2021
- I executed efficient sandwich preparation and drink service, enhancing customer satisfaction and driving repeat business.
- I coordinated with team members to streamline food preparation processes, resulting in quicker service times.
Volunteer
Tabby's Place: A Cat Sanctuary
02.2016 - 03.2018
- I provided compassionate care to cats by maintaining clean living environments, significantly enhancing their well-being and comfort.
- I interacted with visitors to promote awareness of cat welfare, enhancing community involvement and support for sanctuary.
Volunteer
The Hunterdon County SPCA
09.2010 - 11.2012
- I assisted in daily animal care, fostering a nurturing environment that contributed to the health and well-being of over 100 animals.
Education
No Degree - Animal Behavior
Millersville University of Pennsylvania
Millersville, PASkills
- Patience and empathy
- Safety awareness
- Safety procedures
- Cleanliness standards
- Tour guiding
- Customer service
- Strong work ethic
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Reliability
- Public speaking
Timeline
Attractions Attendant
Universal Studios Orlando
05.2025 - Current
Transportation Cast Member
Walt Disney Parks and Resorts
06.2024 - Current
Disney College Program Intern
Walt Disney Company
06.2023 - 05.2024
Zookeeper Intern
Plumpton Park Zoo
05.2022 - 08.2022
Intergrated Studies Coach
Millersville University
09.2021 - 04.2023
Customer Associate
Wawa
04.2018 - 08.2021
Volunteer
Tabby's Place: A Cat Sanctuary
02.2016 - 03.2018
Volunteer
The Hunterdon County SPCA
09.2010 - 11.2012
No Degree - Animal Behavior
Millersville University of Pennsylvania
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