Hannah Krier
Wilmington,NC
Summary
- I interned with the CSI department in Wilmington, NC from September 2024 to December 2024. While interning I learned to do things such as fingerprinting, crime scene photography, and the common practices used in the department.
- I have been on the Dean and Honors lists multiple times while enrolled at Cape Fear Community College.
- I also have my ServSafe Certification.
Overview
4
4
years of professional experience
Work History
Hostess
Portland Grille
Anne Sketetee
08.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Assisted in training new host staff, and sharing best practices for maintaining a professional demeanor and efficient work habits.
- Backed up servers by checking on tables and retrieving items for guests.
Fruit Expert
Edible Arrangements
Laura Ruginis
07.2023 - Current
- Trained new employees on store policies, procedures, and fruit handling best practices to ensure consistent team performance.
- Made fruit arrangements and got them out for delivery in a timely fashion.
- Enhanced customer satisfaction by providing knowledgeable and friendly assistance in fruit selection.
- Upheld strict hygiene standards when handling fruit to ensure food safety regulations were consistently met, protecting customer health and store reputation.
Cake Decorator and Manager
Burneys of Leland
Anthony West
05.2022 - 06.2023
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, canceled orders, and ordering conflicts.
- Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Cake Decorator and Bakery Associate
Burneys of Mayfaire
Anthony West
12.2020 - 05.2022
- Designed specialty cakes for weddings, birthdays, and graduations.
- Handled phone calls regarding inquiries, canceled orders, and ordering conflicts.
- Helped customers choose baked goods and packaged them.
- Trained new bakery associate employees.
Education
Associate - Science
Cape Fear Community College
05-2024
Associate of Science - Criminal Justice Technology
Cape Fear Community College
Wilmington, NC05-2024
High School -
Hoggard High School
01.2022
Skills
- Customer Service
- Scheduling
- Employee Management
- Cake Decorating
- Social and Hardworking
- Fast Learner
- Phone etiquette
- Fingerprinting
- Detail-oritened
- Interactive communication skills
- Payment processing
- Photography
- Patience and empathy
- Table bussing
Volunteeringclubs
EC Buddies, Participated in the EC Buddies club throughout high school, learning to work with special needs classmates and guiding them through 2 Special Olympics.
Personal Information
I am 21 years old.
Timeline
Hostess
Portland Grille
08.2024 - Current
Fruit Expert
Edible Arrangements
07.2023 - Current
Cake Decorator and Manager
Burneys of Leland
05.2022 - 06.2023
Cake Decorator and Bakery Associate
Burneys of Mayfaire
12.2020 - 05.2022
High School -
Hoggard High School
Associate - Science
Cape Fear Community College
Associate of Science - Criminal Justice Technology
Cape Fear Community College