Hannah Kriger
Nunica,MI
Summary
Licensed Insurance Broker specializing in Medicare insurance with a track record of educating clients and converting inquiries into sales. Demonstrated expertise in building trust and fostering relationships to guide clients in making informed decisions. Focused on achieving high levels of client satisfaction and retention.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Licensed Insurance Broker
Sun Coast Legacy Advisors
New Smyrna Beach, Florida
02.2025 - Current
- Educated clients on Medicare plan options and benefits.
- Conducted needs assessments to determine appropriate Medicare solutions.
- Assisted clients with enrollment procedures and paperwork completion.
- Provided ongoing support to clients regarding policy questions and updates.
- Developed rapport with clients to foster trust and long-term relationships.
Administrative Assistant
Sun Coast Legacy Advisors
New Smyrna Beach, Florida
08.2022 - 02.2025
- Managed scheduling and appointment logistics for Medicare brokers and clients.
- Responded promptly to customer inquiries via phone and email, ensuring clear communication.
- Managed all pre-sale leads and provided follow-up for the agents until their policy was written.
- Trained new administrative hires
Education
Bachelor of Science - Exercise Science
Michigan Technological University
Houghton, MI12-2019
Some College (No Degree) - Chiropractic
Palmer College of Chiropractic
Port Orange, FLSkills
- Medicare education
- Needs assessment
- Compliance knowledge
- Enrollment assistance
- Customer relationship management
- Scheduling coordination
- Effective communication
- Detail orientation
- Time management
- Customer retention
- Data entry
Certification
Accident and Health Insurance Resident Producer License in Michigan
References
References available upon request.
Timeline
Licensed Insurance Broker
Sun Coast Legacy Advisors
02.2025 - Current
Administrative Assistant
Sun Coast Legacy Advisors
08.2022 - 02.2025
Bachelor of Science - Exercise Science
Michigan Technological University
Some College (No Degree) - Chiropractic
Palmer College of Chiropractic