Hannah Kurtzman
Naples
Summary
Dedicated woman with a strong work ethic and customer service skills, honed at Grandview Lodge. Proven ability to enhance guest experiences through effective teamwork and resourcefulness. Successfully created engaging activities for children while ensuring safety and cleanliness, contributing to a positive environment. Reliable and punctual, consistently exceeding expectations in fast-paced settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Golf Cart Attendant
The Pines Golf Course
06.2024 - 08.2024
- Continued the same work as the summer prior
Golf Cart Attendant
The Pines Golf Course
06.2023 - 08.2023
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
Kids Club Associate
Grandview Lodge
06.2022 - 08.2022
- Monitored all activities to maintain maximum level of safety.
- Enhanced children''s learning experiences by incorporating age-appropriate activities and creative play into daily routines.
- Maintained a clean, organized, and inviting environment that fostered exploration, creativity, and learning for all Kids Club members.
- Created new and fun activities to drive enthusiasm for children.
Table Busser
Grandview Lodge
05.2021 - 08.2021
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Improved customer satisfaction by efficiently clearing tables and resetting them for new guests.
Education
High School Diploma -
Community School of Naples
Naples, FL05-2025
Skills
- Team player mentality
- Reliability and punctuality
- Strong work ethic
- Customer service
- Teamwork and collaboration
- Role modeling
- Activity planning
- Group leadership
- Resourcefulness
- Time management
Certification
- First Aid/CPR Certified
Languages
Spanish
Limited Working
Timeline
Golf Cart Attendant
The Pines Golf Course
06.2024 - 08.2024
Golf Cart Attendant
The Pines Golf Course
06.2023 - 08.2023
Kids Club Associate
Grandview Lodge
06.2022 - 08.2022
Table Busser
Grandview Lodge
05.2021 - 08.2021
High School Diploma -
Community School of Naples