Hannah Landers
Potsdam,NY
Summary
Proven track record in enhancing customer satisfaction and supporting child development at Timson Hill Preschool and D&k's Jamaica Grocery. Excelled in health and safety, and demonstrated exceptional patience and empathy. Achieved significant improvements in learning support and service quality, leveraging strong communication and organizational skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Preschool Teacher's Assistant
Timson Hill Preschool
08.2023 - 05.2024
- Maintained tidy and clean classroom consistent with safety and health standards.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Engaged and entertained children through recreational and educational activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Worked one-on-one with a special needs child
- Encouraged children to interact with each other and participate in group activities.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Prepared for lessons by gathering educational materials and setting up equipment.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Deli Worker
D&k's Jamaica Grocery
12.2020 - 03.2021
- Increased customer satisfaction by providing efficient and friendly service at the deli counter.
- Promoted a positive work environment through effective communication and collaboration with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Reduced food waste by monitoring product freshness and rotating stock effectively.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Exhibited strong multitasking skills by simultaneously assisting multiple customers while maintaining a clean workstation.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Collaborated with fellow team members to ensure seamless operation during peak hours.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Received positive feedback from customers regarding excellent service quality, boosting overall reputation of the store''s deli department.
Deli Worker
Riverbend Farm Market
06.2020 - 08.2020
- Increased customer satisfaction by providing efficient and friendly service at the deli counter.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Promoted a positive work environment through effective communication and collaboration with colleagues.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Completed milkshakes and ice cream desserts for customers.
- Prepared salads, soups and sandwiches for customers.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Greeted customers at counter to fulfill requests and answer questions.
- Learned other teammates' work tasks to train as backup.
Education
No Degree - Health Sciences
Community College of Vermont
Brattleboro, VT05.2026
High School Diploma -
Leland & Gray Union High School
Townshend, VT06.2022
Skills
Patience and Empathy
Special Needs Support
Health and Safety
Conflict Resolution
Strong Work Ethic and Dependable
Organizational and Planning Skills
Caring and Empathetic Demeanor
Supervising Classroom Activities
Collaborative and Team-Oriented
Good Communication
Can Take Lead When Needed
Certification
- Adult, Child and Baby First Aid/CPR/AED Training - 2024
Timeline
Preschool Teacher's Assistant
Timson Hill Preschool
08.2023 - 05.2024
Deli Worker
D&k's Jamaica Grocery
12.2020 - 03.2021
Deli Worker
Riverbend Farm Market
06.2020 - 08.2020
No Degree - Health Sciences
Community College of Vermont
High School Diploma -
Leland & Gray Union High School
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