Hannah Laracuente
Middletown,Connecticut
Summary
Dynamic hospitality professional with extensive experience at Saint Clements Castle & Marina, excelling in customer service and event coordination. Proven ability to enhance guest experiences through effective communication and problem-solving. Skilled in inventory management, social media engagement, fostering community connections, and driving successful events.
Overview
10
10
years of professional experience
Work History
Bartender
Saint Clements Castle & Marina
Portland, Indiana
01.2025 - Current
- Managed inventory by restocking supplies, and tracking usage daily.
- Conducted quality checks on ingredients and beverages for freshness.
- Prepared cocktails from bar recipes and served wine, draft, and bottled beer.
- Ensured proper sanitation of the bar area, glassware, utensils, and equipment.
- Resolved customer complaints in a professional manner.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Volunteer and Equine Trainer
Connecticut Draft Horse Rescue
East Hampton, CT
08.2022 - Current
- Provided hands-on care and rehabilitation for neglected and abused draft horses, assisting in physical recovery, trust-building, and reintegration processes.
- Retrained horses using evidence-based, humane methods focusing on ground manners, desensitization, and emotional regulation to support adoption readiness.
- Supported daily operations including feeding, grooming, wound care, and stable maintenance, ensuring high standards of animal welfare and safety.
- Educated new volunteers and visitors on draft horse behavior, handling safety, and the rescue mission, fostering community engagement and advocacy.
- Contributed to fundraising events, adoption outreach, and social media campaigns to increase awareness and support for rescue efforts.
Server/Bartender
Blackledge Country Club
Hebron, CT
05.2023 - 06.2025
- Provided excellent customer service in a fast-paced dining environment.
- Managed table assignments and ensured timely service for all guests.
- Collaborated with kitchen staff to coordinate meal delivery and special requests.
- Handled cash and processed payments accurately at the end of service.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Event Captain
Blackledge Country Club
Portland, CT
09.2023 - 01.2025
- Coordinated event logistics and setup for weddings and corporate functions.
- Supervised staff to ensure efficient service and guest satisfaction.
- Implemented safety protocols to maintain a secure environment during events.
- Facilitated post-event evaluations to improve future operations and services.
- Supervised vendors to ensure adherence to service agreements and quality standards.
Server/Bridal Attendant
Saint Clements Castle & Marina
Portland, CT
08.2022 - 05.2023
- Provided discreet support throughout the event, handling emergencies and unexpected situations with composure and professionalism.
- Organized the bridal party’s entrance and exit during the ceremony and coordinated the officiant, musicians, and photographers.
- Managed busy sections, accurately relaying food and beverage orders to the kitchen and ensuring prompt service to all needs.
Fulfillment
Target
Stamford, CT
10.2021 - 05.2022
- Confirmed delivery of orders and troubleshot missed delivery dates, shortages, and overages.
- Knowledge of guest service fundamentals and experience supporting a guest-first culture across the store.
- Experience in retail business fundamentals: department sales trends, inventory management, and process efficiency and improvement.
- Experience executing daily/weekly workload to support business priorities and deliver on sales goals.
Hospitality Student
Canterbury College
Waterford, AUS
02.2016 - 01.2018
- Ability to communicate efficiently in a restaurant or event while remaining positive to enhance the customer’s service experience.
- Communicate to ensure teams perform together efficiently.
- Interpersonal skills to ensure proper communication and ability to read others. Whether that means talking to a customer, coworker, etc.
- Work in a kitchen environment with stamina and time management skills.
- Communicate effectively and maintain sanitary practices and good hygiene.
Education
Bachelor of Arts - Psychology
University of Connecticut
Storrs, CT05-2026
High School Diploma -
Concord Carlisle High School
Concord, MA05-2021
Hospitality Student -
Canterbury College
Waterford, QLD, AUS01.2018
Skills
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Google Documents
- Google Slides
- Google Spreadsheet
- Social Media
- Notion
- Problem solving
- Effective communication
- Team collaboration
- Customer service
- Community engagement
References
References available upon request.
Timeline
Bartender
Saint Clements Castle & Marina
01.2025 - Current
Event Captain
Blackledge Country Club
09.2023 - 01.2025
Server/Bartender
Blackledge Country Club
05.2023 - 06.2025
Volunteer and Equine Trainer
Connecticut Draft Horse Rescue
08.2022 - Current
Server/Bridal Attendant
Saint Clements Castle & Marina
08.2022 - 05.2023
Fulfillment
Target
10.2021 - 05.2022
Hospitality Student
Canterbury College
02.2016 - 01.2018
Bachelor of Arts - Psychology
University of Connecticut
High School Diploma -
Concord Carlisle High School
Hospitality Student -
Canterbury College
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