Hannah Leighton
Milwaukee,WI
Summary
I am a motivated and organized undergraduate student at UW-Milwaukee pursuing psychology with a minor in communications. I am passionate about working with both children and adults in a professional and inviting environment and eager to apply my communication skills to real-life scenarios. Through my academic and work experience, I have gained knowledge and excelled in communication, problem-solving, leadership, and time management skills. I am always looking to expand my knowledge. In addition to my academic pursuits, I am involved in the music club on campus, which has opened me up to new forms of communication and collaboration. I am particularly interested in child psychology, and I am eager to connect with professionals in the field, learn from their experiences, and explore opportunities for growth and collaboration!
Overview
6
6
years of professional experience
Work History
Student Office Assistant
UWM Foundation
03.2024 - Current
- Contributed to a welcoming office environment by greeting visitors, answering phone calls, and providing accurate information.
- Improved communication between departments through efficient message delivery and prompt response to inquiries.
- Supported administrative staff with data entry tasks, maintaining accurate records of student information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Assisted with event planning and execution, resulting in successful campus events and increased student participation.
- Maintained confidential student records securely while upholding strict privacy standards set forth by the institution''s policies.
- Managed inventory of office supplies, ensuring the availability of necessary materials for staff and students.
- Streamlined office operations by organizing and filing important documents.
- Collaborated with team members on various projects, contributing to their timely completion and overall success.
- Coordinated meetings for faculty members, confirming schedules and preparing necessary materials in advance.
- Aided in the development of an online resource database for students which improved accessibility to essential information.
- Conducted thorough research on various topics as requested by faculty members or administrators to aid decision-making processes.
- Assisted in the creation of marketing materials for campus events which led to increased attendance rates.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Primary Caregiver
Childrens Learning Center at UW-Milwaukee
10.2022 - 11.2023
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Increased student participation by implementing creative and interactive learning activities.
- Supported diverse student needs through differentiated instruction strategies, ensuring academic success for all learners.
- Enhanced parent-teacher communication through regular progress updates and conferences, strengthening support networks for students.
- Organized small groups of children while transitioning to and from outdoor play.
- Mentored new teachers, sharing best practices and providing guidance on effective classroom management techniques.
- Promoted a positive classroom environment by establishing clear expectations and consistently enforcing behavior guidelines.
- Implemented hands-on learning experiences to reinforce key concepts and improve retention rates among students.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Collaborated with colleagues to develop cross-curricular projects, fostering a deeper understanding of subject matter.
Party Coordinator
Stonefire Pizza Company
05.2020 - 08.2022
- Increased customer satisfaction by promptly addressing concerns and providing creative solutions for various event needs.
- Ensured timely setup and breakdown of events through effective coordination with staff members, vendors, and venue personnel.
- Boosted repeat business by delivering memorable parties that exceeded client expectations through exceptional attention to detail and clear communication.
- Elevated guest enjoyment levels with innovative entertainment offerings tailored specifically to each unique event theme or occasion.
- Delegated tasks effectively among team members according to individual strengths, ensuring optimal productivity during the event planning process.
- Collaborated with cross-functional teams to ensure seamless execution of events from start to finish, managing timelines and troubleshooting issues as they arose.
- Maintained accurate records of all event details, including contracts, invoices, and client communications, to ensure smooth operations and facilitate future reference.
- Expanded clientele through targeted marketing efforts such as social media promotions and outreach at industry networking events.
- Managed event logistics and operations.
Crew Member
Firehouse Subs
12.2018 - 04.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
Bachelor of Arts - Psychology, Minor in Communications
UW-Milwaukee
05-2026
High School Diploma -
Muskego High School
Muskego, WI06-2022
Skills
- Relationship building
- Organizing and categorizing
- Office administration
- Verbal communication
- Fast learner
- Positive attitude
- Customer service
- Prioritizing work
- Data entry
- Client interaction
Timeline
Student Office Assistant
UWM Foundation
03.2024 - Current
Primary Caregiver
Childrens Learning Center at UW-Milwaukee
10.2022 - 11.2023
Party Coordinator
Stonefire Pizza Company
05.2020 - 08.2022
Crew Member
Firehouse Subs
12.2018 - 04.2020
Bachelor of Arts - Psychology, Minor in Communications
UW-Milwaukee
High School Diploma -
Muskego High School
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