Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Levenduski

Kersey,PA

Summary

Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Reliable with experience in administrative roles and managing office operations. Effectively supports business leaders and teams with strong organizational and communication skills. Demonstrates consistently positive attitude and commitment to customer satisfaction to produce high-quality work. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.

Overview

13
13
years of professional experience

Work History

Secondary Coordinating Assistant

Metco Industries
09.2016 - Current
  • Assists Secondary Coordinator in all aspects of business operations.
  • Answers incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Works closely with management to provide effective assistance for specific aspects of business operations.
  • Answers and manages incoming and outgoing calls while recording accurate messages for distribution.
  • Follows detailed directions from management to complete daily paperwork and scheduling.
  • Operates forklift in compliance with OSHA guidelines and organizational policies.
  • Operates equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Transports goods between warehouse locations according to shipment and storage needs.
  • Removes orders from storage, wrapped, and staged for shipments.

Security Guard

Securitas Security Services USA
08.2014 - 09.2016
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by monitoring surveillance equipment.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Oversaw daily monitoring of buildings, grounds, and work site.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
  • Communicated with building supervisors using two-way radios or telephones.
  • Monitored cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Wrote detailed reports of all security breaches and investigations.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
  • Used company's paging system to immediately contact specific personnel or department.
  • Operated switchboard and routed incoming calls to appropriate departments or personnel.

Drive Thru Operator

Wendy's
04.2011 - 03.2016
  • Repeated customer order, suggestively sold upgrades or additional products and asked customer to verify order on drive-thru screen to promote accuracy.
  • Advanced customer to window quickly to efficiently move drive-thru line and promptly handle next customer.
  • Cleaned and sanitized drive-thru station to enhance safety standards and reduce spread of infection.
  • Operated POS platform and verified cash and card transactions to maintain accurate drawer by end of shift.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Followed food safety and sanitation guidelines at all times.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Demonstrated excellent customer service skills to increase customer satisfaction.
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.
  • Cross-trained in other areas of restaurant to provide additional support during busy periods.

Education

High School Diploma -

St. Marys Area High School
Saint Marys, PA
05.2013

Skills

  • Office Administration
  • File Management
  • Project Management
  • Administrative Duties
  • Verbal and Written Communication
  • Basic Mathematics
  • Fast Learner
  • Attention to detail
  • Multitasking abilities
  • Customer service
  • Organizational skills

Timeline

Secondary Coordinating Assistant

Metco Industries
09.2016 - Current

Security Guard

Securitas Security Services USA
08.2014 - 09.2016

Drive Thru Operator

Wendy's
04.2011 - 03.2016

High School Diploma -

St. Marys Area High School

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Hannah Levenduski