Summary
Overview
Work History
Education
Skills
Timeline
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HANNAH LINSE

Mankato,MN

Summary

Experienced and dedicated service industry professional with a strong work ethic and comprehensive knowledge of job responsibilities. Maintains a clean, well-stocked, and efficiently organized work area, ensuring a seamless experience for customers. Thrives in fast-paced environments with high customer volume, consistently delivering exceptional service. Possesses necessary training and mindset to provide the highest quality service, adapting quickly to new environments and maintaining a high level of responsibility.

Overview

7
7
years of professional experience

Work History

Bartender/Server/Cook

Westwood Marina
04.2024 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Bartender

JD's Hideaway
10.2023 - 05.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, organizing bottles, handling cash correctly, setting up for incoming shift, and taking inventory.
  • Efficiently opened or closed bar according to established procedures, ensuring preparedness for each shift.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bartender

The Channel Inn
04.2023 - 09.2023
    • Followed alcohol awareness procedures for preventing excessive guest intoxication
    • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors
    • Adhered to state laws regarding alcoholic beverage services and customer regulations
    • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
    • Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.

Waitress

Jake's Pizza
06.2019 - 08.2023
  • Used cash registers and credit card machines to cash out customers
  • Greeted new customers, discussed specials, and took drink orders
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant
  • Trained new waitstaff on proper food handling, customer service and safety procedures
  • Kept server areas clean and stocked to increase efficiency while working tables.

Lifeguard

The Aquatic Park
06.2020 - 06.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
  • Monitored safety of guests in and around swimming pool
  • Attentively monitored swimmers to identify distress
  • Responded to emergency situations in timely, efficient manner
  • Educated patrons on safety protocols and enforced safety rules
  • Demonstrated rescue techniques and provided first aid in emergency situations

Host

Texas Roadhouse
09.2022 - 01.2023
    • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
    • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
    • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
    • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Grocery Stocker

Fareway Grocery
12.2017 - 10.2018
    • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
    • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
    • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
    • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
    • Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.

Education

Bachelor of Science - Radiology

North Dakota State University
Fargo, ND
05.2026

Bachelor of Science - Biology

Minnesota State University - Mankato
Mankato, MN
05.2026

Skills

  • Food and Beverage Management
  • Guest Satisfaction
  • Liquor, Beer and Wine Knowledge
  • Health Code Compliance
  • Customer service
  • Strong multitasking
  • Team player attitude
  • Highly reliable
  • Fast learner

Timeline

Bartender/Server/Cook

Westwood Marina
04.2024 - Current

Bartender

JD's Hideaway
10.2023 - 05.2024

Bartender

The Channel Inn
04.2023 - 09.2023

Host

Texas Roadhouse
09.2022 - 01.2023

Lifeguard

The Aquatic Park
06.2020 - 06.2023

Waitress

Jake's Pizza
06.2019 - 08.2023

Grocery Stocker

Fareway Grocery
12.2017 - 10.2018

Bachelor of Science - Radiology

North Dakota State University

Bachelor of Science - Biology

Minnesota State University - Mankato

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HANNAH LINSE