Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Hannah Long

Hannah Long

Lilesville,NC

Summary

Proven Parts Manager at AutoZone, adept in inventory management and customer service, streamlined operations enhancing customer satisfaction. Skilled in employee training and schedule management, demonstrated excellence in increasing efficiency. Achieved notable success in sales promotion and customer relations, ensuring repeat business and operational excellence.

Overview

7
7
years of professional experience

Work History

Parts Manager

Autozone
07.2023 - 07.2024

I was the manager whenever the store manager when the store manager was out. Helped with customers and I also helped put product up.

  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Parts Manager

AutoZone
08.2022 - 07.2023
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Ordered parts for customers and automotive shops.
  • Called shops to ale sure they had what they needed or if they needed a special part ordered.

Sales Associate

Academy Sports Outdoors
10.2021 - 09.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.

Deli Associate

Publix
10.2017 - 09.2018
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Ensured timely replenishment of supplies during peak hours, minimizing potential disruptions to customer service levels.
  • Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Education

Associate of Science - Science

Greenville Technical College
Greenville, SC
06.2020

High School Diploma -

Berea High School
Greenville, SC
06.2016

Skills

    Customer Service

    Invoice Processing

    Inventory Management

    Ordering parts

    Returns processing

    Inventory Restocking

    Customer Relations

    Sales Promotion

    Hardworking and Reliable

    Management

    Employee Training

    Schedule Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Parts Manager

Autozone
07.2023 - 07.2024

Parts Manager

AutoZone
08.2022 - 07.2023

Sales Associate

Academy Sports Outdoors
10.2021 - 09.2022

Deli Associate

Publix
10.2017 - 09.2018

Associate of Science - Science

Greenville Technical College

High School Diploma -

Berea High School
Hannah Long