Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Long

Carmel,IN

Summary

Diligent Manager with a solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

General Manager

Twenty Two Juicery & Smoothie Bar
04.2024 - Current
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.

Assistant Manager

Greenleaf Juice
11.2022 - 12.2023
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Assistant Manager

Green District
07.2022 - 05.2023
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Front Desk Receptionist

Indiana School for the Blind and Visually Impaired
02.2021 - 01.2022
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Scheduled, coordinated and confirmed appointments and meetings.

Education

Criminology

Ivy Tech Community College of Indiana
Indianapolis, IN
06.2022

Liberty University Online High School
Lynchburg
05.2020

Skills

  • Problem resolution
  • Leadership and team building
  • Team player
  • Efficient multi-tasker
  • Time management
  • Staff training/development
  • Training and coaching
  • Team leadership
  • Goal setting
  • Verbal and written communication
  • Administrative skills

Certification

Health and Wellness Coach

Timeline

General Manager

Twenty Two Juicery & Smoothie Bar
04.2024 - Current

Assistant Manager

Greenleaf Juice
11.2022 - 12.2023

Assistant Manager

Green District
07.2022 - 05.2023

Front Desk Receptionist

Indiana School for the Blind and Visually Impaired
02.2021 - 01.2022

Health and Wellness Coach

Criminology

Ivy Tech Community College of Indiana

Liberty University Online High School
Hannah Long